Official Information About Relias
Name: Relias (formerly Relias Learning)
Type: Private (subsidiary of Bertelsmann)
Founded: 2012
Location: 1010 Sync St, Morrisville, North Carolina, USA
Phone: 1 (877) 200 0020
About ReliasCore Expertise: Healthcare workforce education, healthcare compliance training, healthcare performance enablement, healthcare workforce enablement, healthcare compliance software, healthcare learning management system
Additional Specializations: Patient experience management, employee engagement, reputation management, nurse recruiting, advertising
The Relias family of brands reaches the entire healthcare workforce community:
Relias: https://www.relias.com (United States), https://www.relias.de/ (Germany)
Nurse.com: https://www.nurse.com/
Relias Academy: https://reliasacademy.com/
Clinician.com (formerly “Relias Media”): https://www.clinician.com/
FreeCME: https://www.freecme.com/
Wound Care Education Institute (WCEI): https://www.wcei.net/
Relias BrandsLinkedIn: https://www.linkedin.com/company/relias/
Facebook: https://www.facebook.com/relias.learning
Instagram: https://www.instagram.com/relias.com_/
Chief Executive Officer: Kay Krafft
Chief Financial Officer: Ross Golden
Chief People Officer: Tina Krebs
Chief Customer Officer: Candace Wallace
Chief Product Officer: Shawn Barber
Chief Marketing Officer: Amy King
Chief Revenue Officer: Stephen Snook
Relias Executive LeadershipRelias Support
How to reset password: https://www.relias.com/support
Additional Documentation
Extended resources and frequently asked questions: https://connect.relias.com/
Relias Connect PlatformRelias was founded in 2012 through the merger of Essential Learning and Silverchair Learning Systems and was acquired by Bertelsmann in 2014. Relias offers a unified platform for healthcare industry training, compliance, and performance analytics and is on a mission to measurably improve the lives of society’s most vulnerable members and those who care for them.
History of ReliasRelias provides a comprehensive suite of workforce enablement services for healthcare and human services organizations.
Learning & Education
- Healthcare LMS: Delivers structured, scalable CE/CME and other training to healthcare professionals through 5,000+ interactive clinical and non-clinical courses.
- CE/CME: Offers accredited continuing education across multiple platforms, including Relias Academy, Nurse.com, Clinician.com, WCEI, and FreeCME.
- Nurse Onboarding: Provides pre-built, role-based learning paths that streamline the onboarding process for new nursing staff.
- Certification Programs: Includes specialized training in wound care, obstetrics, and other clinical areas, supporting career growth and compliance.
- Custom Content Creation: Enables clients to build and deploy organization-specific training and policy modules using Relias Course Creator.
Compliance & Risk Management
- Regulatory Training & Tracking: Ensures workforce readiness through automated compliance tracking tied to state and federal regulations.
- Policy Management Workflows: Simplifies policy lifecycle management, including distribution, acknowledgment tracking, and version control.
- Incident Reporting Tools: Streamlines the documentation and analysis of clinical and compliance-related incidents across teams.
Performance & Talent Development - Competency Evaluations: Measures knowledge, skills, and abilities to assess and validate clinical readiness and regulatory alignment.
- Validated Hiring Assessments: Uses research-backed tests to improve job fit, reduce turnover, and enhance care quality.
- Career Pathing & Development Planning: Supports long-term growth by guiding employees through structured development plans aligned to organizational goals.
Patient & Employee Experience
- Real-Time Feedback Collection: Gathers immediate input from patients and staff to drive actionable improvements in care and engagement.
- Reputation Monitoring & Management: Tracks public sentiment and reviews and offers tools to respond, report, and manage organizational reputation.
Workforce Analytics
- Insights Dashboards: Provides leadership with visual insights into learning completion, competency scores, and compliance gaps.
- Benchmarking & KPI Tracking: Enables comparison of internal metrics with industry standards to support performance improvement strategies.
Recruiting & Staffing
- Nurse.com Nurse-Dedicated Job Board: Connects healthcare employers with actively searching nursing professionals through a dedicated job platform.
- Job Promotion & Employer Branding: Helps healthcare organizations attract qualified talent through targeted job ads and custom branding campaigns.
- Digital Advertising: Allows brands to connect with an influential, underserved consumer audience, nurses, through customizable, omnichannel media strategies.
Relias delivers its services through its proprietary platform and tools designed for seamless delivery and measurable outcomes.
Learning Tools
- Relias Platform: A fully integrated, cloud-based SaaS suite that powers training, compliance tracking, performance analytics, and workforce engagement in one system.
- BrainSparks®: Uses short, spaced reinforcement modules to enhance knowledge retention after formal learning events.
- Pro on the Go: Offers fast, focused mobile modules designed to deliver just-in-time microlearning in clinical settings.
- Gaming Elements: Provides badges, points, and leaderboards to motivate engagement and improve course completion rates.
- Relias Course Creator: Enables clients to create and distribute custom courses, including CE content and policy training.
- Relias Obstetrics: OB-specific knowledge assessments help to create personalized learning paths for OB clinicians.
- Relias VR: Immersive, hands-on Infection Prevention and Control IPC training that builds healthcare staff confidence.
More information: Healthcare Learning Solutions
Compliance Tools
- Policy Pro™: Policy management tool to create, store, and manage policies – including attestation workflow and reporting capabilities
- Incident Pro: Risk and safety tool for logging and tracking compliance-related incidents, with real-time dashboards and workflow automation.
- Regulation Management: Robust compliance offering that includes Policy Pro + state/federal regulation tracking with a policy-focused dashboard
- RapidRegs™: Microlearning courses (3 to 10 minutes) for compliance-related topics such as HIPAA, fire safety, infection control, and cultural humility.
- Managed Services: Relias consultants handle learning plan upkeep, reporting, and strategic optimization on behalf of clients.
More information: Healthcare Compliance Management
Performance Tools
- Validated Assessments: Gauge job fit, support healthcare recruiting, and improve retention and quality of care with pre- and post-hire assessments.
- Competency Evaluation Frameworks: Validated competency assessments of role-specific knowledge, skills, and abilities across health and human services organizations.
- Skills Checklists: Interactive checklists used for verifying hands-on clinical competencies and identifying development needs.
More information: Healthcare Performance Solutions
Patient Feedback & Experience Tools
- Relias XM (formerly Feedtrail): Captures real-time patient and staff feedback to improve experience quality and drive measurable outcomes.
More information: Healthcare Quality Improvement
Recruiting and Advertising Solutions
- Nurse.com Job Board: A nurse-dedicated job board where nurses can view and apply for new roles.
- Nurse.com Advertising Solutions: Provides targeted, multi-channel advertising that connects brands, employers, and schools to the largest network of nurses in the U.S.
More information: Healthcare Recruiting and Staffing
Relias PlatformRelias AI monitors federal regulations like CMS Title 42 and all 50 state regulations and flags updates that impact your policies.
| Federal Regulation | Coverage Status |
|---|---|
| Title 42 (Conditions of Participation with Medicare/Medicaid) | Available |
| Title 29 (OSHA) | Coming soon |
State Regulations
List of state regulations monitored by Relias:
| State | State Regulations Available |
|---|---|
| Alabama | Title 420 – Department of Public Health; Title 560 – Department of Human Resources; Title 580 – Department of Mental Health; Title 660 – Medicaid Agency; Title 680 – Insurance Department; Also includes titles for Labor, Corrections, Emergency Management, Licensing, and Aging Services (e.g., Titles 70, 185, 270, 750, 870) |
| Alaska | Coming soon |
| Arizona | Coming soon |
| Arkansas | 004 – Department of Education; 007 – Department of Human Services; 010 – Department of Health; 016 – Insurance Department |
| California | Title 4: Business Regulations; Title 8: Industrial Relations; Title 9: Rehabilitative and Developmental Services; Title 10: Investment; Title 16: Professional and Vocational Regulations; Title 17: Public Health; Title 22: Social Security; Title 28: Managed Health Care |
| Colorado | Coming soon |
| Connecticut | Coming soon |
| District of Columbia | Titles 4, 22, and 29 – Human services, health, and public safety regulations |
| Delaware | Titles 16 & 24 (health services, professional licensing) |
| Florida | Department 34 – Commission on Ethics; Department 55 – Department of Children and Families; Department 58 – Department of Elder Affairs; Department 64 – Department of Health |
| Georgia | Department 82 – Public Health; Department 111 – Community Health; Department 135 – Behavioral Health and Developmental Disabilities; Department 195 – Human Services; Department 360 – Insurance |
| Hawaii | Coming soon |
| Idaho | Agencies 05, 09, 11, 16, 21, 24, 47, 50 (health, workforce, licensing) |
| Illinois | Titles 56, 59, 68, 77 (labor, human services, public health, licensing) |
| Indiana | Titles 410, 440, 460, 465, 470, 828, 839, 842, 844, 868, 888, 898 (health, social services, workforce, licensing) |
| Iowa | Agency 17 – Department of Revenue; Agency 193 – Professional Licensing; Agency 281 – Department of Education; Agency 441 – Department of Human Services; Agency 641 – Public Health; Agency 661 – Public Safety; Agency 875 – Labor |
| Kansas | Agency 28 – Department of Health and Environment; Agency 44 – Kansas Human Rights Commission; Agency 49 – Board of Nursing; Agency 68 – Aging and Disability Services |
| Kentucky | Titles 500–505, 900–923 (corrections, public safety, health, administration) |
| Louisiana | Titles 32, 40, 46, 48–51, 67 (transportation, health, social services, licensing) |
| Maine | Coming soon |
| Maryland | Coming soon |
| Massachusetts | Health and Human Services – (104) Department of Mental Health; (105) Department of Public Health; (109) Department of Youth Services; (110) Department of Children and Families; (114) Division of Health Care Finance and Policy; (115) Department of Developmental Services; (129) Health Care Quality and Cost Council; (130) Division of Medical Assistance (MassHealth). Education and Early Care – (102) Department of Early Education and Care. Professional Licensing Boards – (243) Board of Registration in Medicine; (244) Board of Registration in Nursing; (245) Board of Registration of Nursing Home Administrators; (247) Board of Registration in Pharmacy; (249) Board of Registration in Podiatry; (251) Board of Registration of Psychologists; (258) Board of Registration of Social Workers; (259) Board of Allied Health Professionals; (260) Board of Registration for Speech-Language Pathology and Audiology; (261) Board of Respiratory Care; (262) Board of Registration of Allied Mental Health and Human Services Professions; (263) Board of Registration of Physician Assistants; (268) Board of Dietitians/Nutritionists; (270) Board of Registration of Genetic Counselors. Labor and Employment – (454) Department of Labor Standards; (456) Department of Labor Relations; (458) Department of Family and Medical Leave. Public Safety and Law Enforcement – (103) Department of Correction; (515) Department of State Police; (520) Department of Public Safety. |
| Michigan | Departments: Health & Human Services; Labor & Economic Opportunity; State Police |
| Minnesota | Department of Human Services – behavioral health and social services regulations; additional agencies coming soon |
| Mississippi | Coming soon |
| Missouri | Title 5 – Department of Elementary and Secondary Education; Title 9 – Department of Mental Health; Title 13 – Department of Social Services; Title 19 – Department of Health and Senior Services; Title 22 – Department of Corrections |
| Montana | Title 20 – Education; Title 24 – Labor and Industry; Title 37 – Public Health and Human Services |
| Nebraska | Coming soon |
| Nevada | Health and Human Services – Medicaid and healthcare financing, services for persons with disabilities, mental health and substance use programs, hospital care for indigent persons, public health, maternal and child health, infectious disease, and emergency medical services; Professional Licensing – physicians, nurses, pharmacists, dentists, therapists, psychologists, social workers, behavior analysts, and long-term care administrators; Managed Care and Health Systems – nonprofit hospitals, HMOs, dental care organizations, prepaid health services, and managed care plans; Public Safety and Labor – county and city jails, workplace safety, and employee protections |
| New Hampshire | Department of Health and Human Services (He-C) – public health, healthcare facilities, and human services programs; Department of Labor (Lab) and Department of Employment Security (Emp) – workplace standards, wage regulations, and unemployment insurance; Department of Corrections (Cor) and Department of Safety (Saf-C) – correctional management, emergency services, and public safety rules; Professional boards for Medicine, Nursing, Psychology, Mental Health Practice, Occupational Therapy, Nursing Home Administration, and Medical Technicians |
| New Jersey | Title 8 – Department of Health; Title 10 – Department of Human Services; Title 10A – Department of Corrections |
| New Mexico | Titles 7, 8, 9, 11, 16 (health, human services, workforce, licensing) |
| New York | Titles 2, 7, 8, 9, 10, 12, 14, 18 (education, health, labor, social services, criminal justice, corrections, mental health, and financial institutions impacting health & safety) |
| North Carolina | Title 10A: Health and Human Services; Title 13: Labor; Title 21: Occupational Licensing Boards |
| North Dakota | Title 33 – State Health Department; Title 56 – Department of Human Services; Title 75, 75.5 – Developmental Disabilities and Medicaid; Title 97 – Health and Human Services; Titles 104–115 – Licensing Boards (Nursing, Pharmacy, Counseling, Psychology) |
| Ohio | 173: Department of Aging; 3301, 3302: Department of Education; 3304, 3304:1: Opportunities for Ohioans with Disabilities; 3701, 3701:1, 3701:2: Department of Health; 5101:1, 5101:2, 5101:4, 5101:5, 5101:6, 5101:9, 5101:10, 5101:11, 5101:12, 5101:14: Department of Job and Family Services; 5120, 5120:1: Department of Rehabilitation and Correction; 5122, 5122:1, 5122:2, 5122:3: Department of Mental Health and Addiction Services; 5123, 5123:1: Department of Developmental Disabilities; 5139: Department of Youth Services; 5160, 5160:1: Department of Medicaid; 5902: Department of Veterans Services |
| Oklahoma | Titles 38, 50, 86, 130, 135, 152, 195, 277, 305, 310, 317, 335, 340, 435, 442, 445, 450, 485, 505, 510, 527, 535, 540, 545, 575, 612, 675, 690, 752, 753, 770 (health, safety, licensing, social services) |
| Oregon | Chapter 309 – Mental Health Services; Chapter 333 – Public Health; Chapter 411 – Department of Human Services; Chapter 582 – Vocational Rehabilitation Services |
| Pennsylvania | Title 6: Aging; Title 28: Health and Safety; Title 31: Insurance; Title 49: Professional & Vocational Standards; Title 55: Public Welfare |
| Rhode Island | Titles 180, 210, 212, 214, 216, 218, 240, 260, 270 (health care, social services, environmental health) |
| South Carolina | Chapters 1, 10, 30, 33, 36, 38, 47, 61, 73, 81, 87, 91, 93, 94, 99, 100, 101, 114, 126 (labor, health, agriculture, licensing, environmental protection) |
| South Dakota | Articles 17, 20, 22, 44, 46, 47, 67 (health, public safety, agriculture, workforce) |
| Tennessee | Title 0720 – Health Professional Boards; Title 0940 – Mental Health and Substance Abuse Services |
| Texas | Title 1 – Administration; Title 22 – Examining Boards; Title 25 – Health Services; Title 26 – Health and Human Services |
| Utah | Agencies: Health & Human Services; Public Safety; Labor Commission; Workforce Services |
| Vermont | Coming soon |
| Virginia | Title 12 – Health; Title 18 – Professions and Occupations; Title 22 – Social Services |
| Washington | Titles 67, 110, 112, 137, 139, 246, 247, 388 (corrections, public health, child/family services, workforce) |
| West Virginia | Coming soon |
| Wisconsin | DCF – Department of Children and Families; DHS – Department of Health Services; DOC – Department of Corrections; DWD – Department of Workforce Development; LIRC – Labor and Industry Review Commission; Med, N, NHA, Phar, Psy, PT, PA – Medical, Nursing, Pharmacy, Psychology, Physical Therapy, Physician Assistant Boards |
| Wyoming | Coming soon |
Relias serves a diverse client base spanning nearly every corner of the healthcare ecosystem:
- Hospitals and Health Systems
- Post-Acute and Long-Term Care
- Behavioral and Community Health
- Home Health and Home Care
- Government Agencies
- Intellectual and Developmental Disabilities (IDD) Care Providers
- Applied Behavior Analysis (ABA) Care Providers
- Assisted Living and Senior Care
- Skilled Nursing and Long-Term Care
- Hospice and Palliative Care
- Children, Youth, and Family Care Providers
- Substance Use and Addiction Treatment Providers
- Community and Rural Healthcare Providers
- Physician Practices
- Laboratory and Diagnostic Teams
- Ambulatory Care Providers
- Payers and Health Plan Providers
- Rehabilitation Therapy Providers
- Law Enforcement Agencies
- Continuing Care and Life Plan Communities
- Ambulatory Surgical Centers
- Urgent Care Facilities
- Dental Practices
Relias is a Joint Accredited Provider™ for Interprofessional Continuing Education (IPCE) and is jointly accredited to provide continuing education for healthcare teams by:
- Accreditation Council for Continuing Medical Education (ACCME)
- Accreditation Council for Pharmacy Education (ACPE)
- American Nurses Credentialing Center (ANCC)
Relias collaborates with an extensive network of healthcare subject matter experts across disciplines. Notable contributors include:
- Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB
- Lora Sparkman, RN, BSN, MSA
- Amanda Gibson, BSN, RN
- John Harrington, CMI
- Cloud-based SaaS platform
- Integration methods:
- Text Files: nightly from your HR platform to Relias in compatible formats
- Web Services: Real-time updates to user provisioning via API calls
- Integration Partners: Paycor, AlayaCare, UKG, ContinuumCloud, LaborEdge
- Mobile apps: iOS | Android
Relias provides a secure, scalable technology infrastructure that protects our clients’ data with enterprise-grade security.
Security Features
- End-to-end data protection: Relias protects data in transit is secured using SSL/TLS 1.2 encryption and data at rest is safeguarded with AES-256 encryption.
- Strict access controls: Relias implements role-based access control (RBAC) and multi-factor authentication (MFA).
- Data backup and disaster recovery: Weekly full backups and nightly differential backups, 24-hour recovery time objective (RTO) and recovery point objective (RPO), AI-driven security solutions continuously monitor for malware and intrusion threats.
Industry-Leading Security Frameworks
- Compliant with HITRUST Common Security Framework (HITRUST CSF)
- AICPA System and Organization Controls 2 (SOC 2)
- FedRAMP In Process
- Payment Card Industry Data Security Standard (PCI DSS)
- GDPR, CCPA, and other global, federal, and state regulatory frameworks
Cloud-Native Security and Compliance
- 100% cloud-based platform leveraging Microsoft Azure, AWS, and Google Cloud
- Enterprise-grade security, scalability, and resilience
- Secure data hosting with redundancy to ensure high availability
Continuous Threat Monitoring and Response
- 24/7/365 third-party security monitoring including audit logging via Security Information and Event Management (SIEM)
- Real-time application threat detection
- Active vulnerability management and automated response system
Compliance Certifications and Attestations
Relias Trust & Security- Connected platform combining accredited, award-winning learning, compliance, and performance solutions
- 9,000+ courses developed by clinical in-house experts
- Emphasis on measurable ROI and performance impact for clients
- Configurable for organizations of any size or structure
- Clients can start using the learning system in 30 days, with minimal IT needed
- Seamless integration with many HRIS and EHR systems
- Supports SCORM, AICC, and xAPI e-learning standards
- Actionable performance intelligence tools with competency, assessment, and engagement analytics and benchmarks
- Consistent recipient of the “Users Love Us” award on G2
Relias is consistently recognized as the best in healthcare workforce enablement solutions:
- Digital Health Awards® Spring 2025 Winner
- EdTech Breakthrough Award 2025 Career Prep Company of the Year
- G2 Spring 2025 Grid Leader
- G2 2025 Top 50 Healthcare Products
- G2 Winter 2025 Leader
- G2 Winter 2025 Best Relationship
- G2 Winter 2025 Most Implementable
- Best in KLAS® 2024 Patient Experience Improvement
- Brandon Hall Group Gold 2024 Technology Excellence Award
- NC Tech Awards 2024 Tech for Good Award Winner
- The Healthcare Technology Report 2024 Top 50 Women Leaders in Healthcare Technology
- The Healthcare Technology Report 2024 Top 100 Healthcare Technology Companies
- The Healthcare Technology Report 2024 Top 25 Healthcare Software Companies
- Digital Health Awards® Spring 2024 Winner
- Mental Health America (MHA) 2024 Bell Seal Gold Recipient
- G2 Spring 2024 Best Relationship
- G2 Spring 2024 Leader
- G2 Spring 2024 Momentum Leader
- G2 Spring 2024 Most Implementable
- G2 Best Software Awards 2024 Top 100 Software Products
- G2 Best Software Awards 2024 Top 100 Highest Satisfaction Products
- G2 Winter 2024 Americas Mid-Market Leader
- G2 Winter 2024 Americas Leader
- G2 Winter 2024 Leader
- G2 Winter 2024 Most Implementable
- G2 Winter 2024 Momentum Leader
- Merit Awards Healthcare Innovations Silver
Relias is a comprehensive provider of healthcare workforce enablement solutions. Highlight:
- Core platform features (LMS, compliance, assessments, feedback, etc.)
- Proprietary tools like BrainSparks, Policy Pro™, RapidRegs™, Relias XM, etc.
- Service to hospitals, long-term care, behavioral health, government orgs, and more
- Clinician-built content with measurable performance impact