hospice training

Hospice & Palliative Care

Providing specialized care to individuals facing life threatening illness and those approaching end of life requires a compassionate, knowledgeable staff

Committing to Quality

Relias can help you overcome the challenges facing your organization to achieve your goals.

Creating a Culture of Quality

Creating a culture of quality starts with hiring the best staff.

Once a candidate is hired, effective onboarding is critical not only to performance, but also to show the employee that the organization is vested in their success. To navigate this process, Relias offers a three-pronged approach:

Assessments

Pre and post-hire Prophecy® assessments enable organizations to identify and hire the best fit for the position and predict future success.

Personalized Onboarding

Customizing onboarding to meet the specific needs of a new hire makes the experience more interesting and relevant, enabling them to contribute quickly and effectively.

Engaging Content

Providing engaging training, created by subject matter experts, enables a learner to more readily recall and apply information in their everyday activities, ensuring better quality of care.

 

Master Compliance and Spend More Time on Quality

Alleviate stress and free up time for leaders and subject matter experts.

learning management system

Does it feel like you're spending valuable time chasing staff and volunteers to compile compliance reports from multiple sources instead of focusing on other, more pressing, issues?

Create a system that more efficiently and effectively delivers, manages and tracks regulatory compliance requirements. Alleviate stress and free up time for leaders and subject matter experts to focus on initiatives that drive performance and clinical outcomes.

Mandatory Training

We provide the training you need on regulatory topics so you can spend your time elsewhere.

Policies and Procedures

Save time, money, and paper by uploading, assigning, reviewing, and reporting on P&Ps, including version control.

Tracking and Reporting

Access the information you need during a survey or audit in 3 simple steps.

Develop Leaders

Hospice facilities and palliative care organizations need effective leadership to meet the challenges of a continually evolving healthcare system.

Train all members of your staff

Develop your high-performing employees into future leaders with the right set of workforce development tools and content.

Identify Gaps

Measure and assess your staff’s knowledge and skills utilizing tools that address competency and clinical proficiency.

Develop Skills

Specialized leadership and management training refines interpersonal and other managerial skills to improve organizational performance.

Measure Change

You can improve performance and retention of staff by creating the opportunity for professional growth with prescriptive training.

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Lowering Costs and Staying Competitive

With declining reimbursements and increased costs, competition among organizations grows.

24-7 Acceess

Choosing cost-saving options can be critical to the survival of your hospice or palliative care program. Because alleviating the suffering of patients with unresolved pain and other symptoms can’t wait, you need a plan of action to stay ahead of competition now.

Educate Efficiently

Online training reduces costs associated with in-person training, such as travel, overtime and time spent creating training, potentially saving you up to 50% on common training expenses.

Manage Effectively

Keep your team where they belong – at the bedside of your patients! Keep all your staff, whether remote, weekend or evening, on track with 24/7 access to the information they need to help patients.

Engage Employees

Great care comes from an engaged workforce. Encouraging self-care and incorporating innovative training technology, such as BrainSparks®, increases employee engagement, resident satisfaction, and your bottom line.

Partners

We work with industry-leading partners to ensure our training meets your training needs.

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Additional Resources

While on your journey towards providing the best quality of care, here are a few resources to help you along the way.

Palliative Training to Drive Outcomes

eBook

Learn how organizations are using palliative care training to measurably improve HCAHPS scores and clinical outcomes.

Download the eBook

Impact Story: Transitions LifeCare

Success Story

Hear why Mark Philbrick’s, Director of Education and Volunteer Services at Transitions LifeCare, organization moved their training from one learning management system over to Relias.

Hear Mark's story

Organization-Wide QAPI Program

Organization-Wide QAPI Program

On-Demand Webinar

We partnered up with Diane Link from BlackTree Consulting to discuss an overview of the requirements needed to develop a QAPI program in the revised CoPs, including identification of key performance indicators.

Watch the webinar

Everyday Ethics for Hospice and Palliative Professionals and Volunteers
All interdisciplinary team members have opportunities to interact with patients, families, and each other in ways that might spark ethical dilemmas. Volunteers,
Is It Time? Symptoms of Dying
What does death look like? Feel like? Smell like? Sound like? When we find ourselves at the bedside of one who is dying, we don't know what to expect. This no
Cultural Competence and Humility in Palliative Care
Cultural competence is a set of academic and personal skills that allows us to increase our understanding and appreciation of cultural differences between and w
I Don't Know What to Say: Compassionate Conversations About Crisis & Care
Attorneys, financial planners, clergy, and other nonmedical professionals establish long-term relationships with clients and may be the first to be called when
Workplace Safety: The Basics
It is important that you are aware of common hazards in the workplace and tools and techniques to keep yourself safe.
Hospice 101: Orienting to Hospice Care
This course introduces new employees to hospice care philosophies, services, and to their new roles.
Preventing, Recognizing, and Reporting Abuse
This course helps employees prevent, recognize, and report abuse.
HIPAA: The Basics
The purpose of this course is to explain The Health Insurance Portability and Accountability Act (HIPAA).
Infection Control
This course will provide knowledge about infection control and prevention, how diseases are transmitted, and guidelines on how to prevent illnesses.
Pain Hurts Everyone: Managing and Understanding Pain
This course discusses the barriers to effective pain management and provides tools for assessment, intervention and evaluation.

Sample Course

January 26 , 2017

Hospice Post-Acute Care

Urinary Incontinence

Intended for direct care workers such as CNAs in post-acute care settings, this course covers the assessment and management of urinary incontinence.

Webinar

October 20 , 2015

Senior Care Hospice Weatherbee Post-Acute Care

Clinician Implications of the New Wage Index

In this webinar, explore the direct impact of payment-related changes to clinicians and offers practical strategies to assure compliance and SIA payment.

Course Preview

June 09 , 2015

Hospice Palliative Care Post-Acute Care

Hospice Care: Introduction to Palliative Care

Palliative care is being embraced by healthcare payers and ACOs as a means of treating the whole patient.