Challenging, stressful work and trauma exposure impact children's service providers.
Provide quality care across diverse programs and service lines.
Manage change and drive objectives in a world of shifting regulations and children's health insurance changes.
The misuse of prescription painkillers is a key factor in the prevalence and escalation of the opioid epidemic. Recent studies have found that prescription painkillers are more widely used than tobacco. With prescriptions becoming as easily available and used as commonly as alcohol and tobacco, youth and young adults are being impacted with increasing numbers. Between 1997 and 2012 alone, opioid-related hospitalizations for minors rose twofold.
As a provider delivering care to children, adolescents and families, this issue cannot be ignored or even managed through referrals to others. Behavioral health care for families must include addressing opioid addiction and other substance use. Learn more about strategies to prevent and treat this epidemic.
As a leader in a children, youth and family organization, you are responsible for staying current with regulations, providing staff with the training and tools they need to deliver quality and be able prove it with documentation and reports. It's a priority to get new employees onto a solid, consistent foundation, so that they are compliant with safety and legal requirements. You also need to ensure you’ve tracked training and certifications, so that you’re prepared to provide documentation when audited or required by a funding source or regulatory body.
Children's services providers are working with increasingly complex and diverse cases, treating abuse, trauma, addiction, behavioral health, developmental and other issues. High caseloads and exposure to trauma can lead to feelings of hopelessness and frustration. Often services are provided in the community and after hours, making it difficult for managers to provide direct supervision and support. An important component of a successful manager's job is identifying and preventing burnout. It requires skilled supervision, role modeling healthy behaviors and educating workers on self-care.
How do we go from Compassion Fatigue to Compassion Satisfaction and regain the love for the work we do?
"Given the population that we work with...it's a very senstive population. We're working with youth and there are a lot of traumatic events that they've gone through. So being able to provide our employees with the knowledge to work with them, it's given them the tools and resources to be able to work with these youth and provide a better service."
Kevin Ramirez
Trainer, Southwest Key Programs
Health and Human Services National Council for Behavioral Health Children, Youth and Families Behavioral Health
In 2015, the National Council for Behavioral Health and Relias launched the Certificates of Excellence program to support behavioral health treatment providers. Watch this webinar to learn how the certificate program works, review available certificates, and discover how to gain the most benefits from the program.
