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Who We Serve
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Serving children and youth includes protection from abuse, family-centered care and addressing behavioral health needs.
Keeping families safe and healthy is rewarding and challenging work. Children’s services providers face difficult situations and are exposed to trauma on a daily basis. Children’s services has a higher burnout and turnover rate than other industries, including healthcare. Taking care of our future requires taking care of those who provide services.
Improve the Way You Hire, Onboard, and Train Your Staff
Pinpoint knowledge gaps and increase engagement among staff.
The combination of a young workforce starting their career, complex caseloads, and burnout due to trauma exposure, makes retaining quality employees challenging.
Engagement begins on day one and never ends. Effective leaders work with employees to stay engaged long after new hire orientation ends.
Many children’s services providers struggle with new hires who are unprepared to do the work. Give your employees the tools they need to succeed from day one.
Building Resilience: Empowering Your Clients and Your Staff
Learn the six strategies for promoting resilience within your staff.
With multiple regulatory bodies and funding sources, staying current is hard work. Different programs and services often have their own set of regulations and requirements.
Directors must think like CEOs of their own programs and provide staff with the training and tools they need to deliver quality, and prove it with documentation.
Meeting regulations is only the first step; you also need to ensure you can appropriately report on compliance when required by a funding source or regulatory body.
As more states and federal regulations are requiring provider accreditation, organizations are scrambling to prepare and comply. Get ahead of the trend; start now.
Sample Training Crosswalk to COA Standards/strong>
Tool to help build learning plans in line with accreditation standards.
All levels of staff, licensed and unlicensed direct care workers, must be able to appropriately treat children with complex needs and histories. Knowledge of behavioral health issues is essential.
Today’s direct care worker, licensed and unlicensed, must be knowledgeable about multiple behavioral, medical and developmental issues to provide the best care.
Services provided in the community and after hours make it difficult for managers to supervise and support. Your workforce needs the skills to handle any situation.
Payers and regulatory bodies are mandating EBPs and proven interventions that result in measureable clinical outcomes. How do you ensure fidelity to the model?
Today’s workers need a broad base of knowledge and skills to work with the family/caregiver and coordinate care among providers and across the continuum of care.
What is Racial Trauma?
Learn the impacts racial discrimination can have on Black youth and emerging adults.
Childhood trauma is common in those you serve which impacts clinical outcomes and provider performance. We must take care of ourselves and our staff in order to help others effectively.
Staff protect and treat the most vulnerable population, working with increasingly complex cases including abuse, addiction, mental health, and developmental issues.
Identifying signs of neglect and abuse, understanding reporting mandates and ultimately protecting those you serve is a priority of all employees at your agency.
Turnover in children’s services is often due to compassion fatigue, not typical burnout. Managers need to know the signs and how to prevent losing quality employees.
Hear Christina Calabrese, Asst Executive Director at SCO Family of Services, discuss how staff and clients benefit from using Relias to improve care and maintain compliance with regulatory bodies.
that are designed to meet the needs of Children, Youth & Families.
Our training platform manages and tracks regulatory compliance so you don’t have to.
CE and CME to help clinicians stay current, meet licensing requirements and refine skills to improve performance.
It’s a philosophy of care that influences your approach to every interaction, not a technique or dedicated employee.
Remedies to retain your best talent, at every stage, all in one place.
Prepare your next generation of managers and leaders to meet the challenges of a rapidly evolving healthcare landscape.
If you employ social workers and case managers, Relias assessments can help.
learn how Relias can help.