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children youth services

Children, Youth, & Families

Abuse and Neglect Prevention. Family Centered Care. Children's Behavioral Health needs.

Children's Services Practitioners Have Higher Burnout and Turnover Rates

Keeping families safe and healthy is rewarding and challenging work. Children's services providers face difficult situations and are exposed to trauma on a daily basis. Taking care of our future requires taking care of those who provide services.


Employee Engagement

Challenging, stressful work and trauma exposure impact children's service providers.

service delivery

Service Delivery

Provide quality care across diverse programs and service lines.


Adapt to Change

Manage change and drive objectives in a world of shifting regulations and children's health insurance changes.

The Opioid Epidemic

Youth and young adults aren’t immune from addiction


A public health issue impacting youth

The misuse of prescription painkillers is a key factor in the prevalence and escalation of the opioid epidemic.  Recent studies have found that prescription painkillers are more widely used than tobacco. With prescriptions becoming as easily available and used as commonly as alcohol and tobacco, youth and young adults are being impacted with increasing numbers.  Between 1997 and 2012 alone, opioid-related hospitalizations for minors rose twofold.

As a provider delivering care to children, adolescents and families, this issue cannot be ignored or even managed through referrals to others. Behavioral health care for families must include addressing opioid addiction and other substance use.  Learn more about strategies to prevent and treat this epidemic.

Regulatory Compliance

Keeping up with service and program specific regulations

With multiple regulatory bodies and funding sources, staying current is hard work

As a leader in a children, youth and family organization, you are responsible for staying current with regulations, providing staff with the training and tools they need to deliver quality and be able prove it with documentation and reports. It's a priority to get new employees onto a solid, consistent foundation, so that they are compliant with safety and legal requirements. You also need to ensure you’ve tracked training and certifications, so that you’re prepared to provide documentation when audited or required by a funding source or regulatory body.

regulatory compliance

Comprehensive Quality Care

Child care workers must be able to protect and treat the most vulnerable population


Competency includes understanding behavioral health issues

Working with children and their families requires a unique skill set and broad knowledge base. You need to help employees understand the distinction between the roles they may have played as parents/caregivers and the role of professional care.  Workers need to be trained in child development, family systems, trauma and abuse, and behavioral health issues. All levels of staff, licensed clinicians and unlicensed direct care workers, must understand, recognize and be able to appropriately treat children with complex needs and histories.

Course Preview
ADHD: Diagnosis and Treatment

Trauma and Crises

We must take care of ourselves in order to help others

Compassion fatigue and secondary trauma are too common in children's services providers

Children's services providers are working with increasingly complex and diverse cases, treating abuse, trauma, addiction, behavioral health, developmental and other issues. High caseloads and exposure to trauma can lead to feelings of hopelessness and frustration. Often services are provided in the community and after hours, making it difficult for managers to provide direct supervision and support. An important component of a successful manager's job is identifying and preventing burnout. It requires skilled supervision, role modeling healthy behaviors and educating workers on self-care.

How do we go from Compassion Fatigue to Compassion Satisfaction and regain the love for the work we do?

trauma informed care

We're More Than a Training Vendor. We're Your Learning Partner

Hear how Southwest Key Programs in Austin, Texas uses Relias to help serve more than 200,000 kids and their families


Impact Story: Southwest Key Programs

"Given the population that we work with...it's a very senstive population. We're working with youth and there are a lot of traumatic events that they've gone through. So being able to provide our employees with the knowledge to work with them, it's given them the tools and resources to be able to work with these youth and provide a better service."

Kevin Ramirez
Trainer, Southwest Key Programs


We work with industry-leading partners to ensure our training meets your training needs.

Maryland Association of Resources for Families and Youth

Children's Services Resource

Download and watch our resources related to children, youth, and families


January 30 , 2018

Health and Human Services National Council for Behavioral Health Children, Youth and Families Behavioral Health

Certificates of Excellence Program Update

In 2015, the National Council for Behavioral Health and Relias launched the Certificates of Excellence program to support behavioral health treatment providers. Watch this webinar to learn how the certificate program works, review available certificates, and discover how to gain the most benefits from the program.


July 13 , 2017

Health and Human Services Children, Youth and Families Opioid Addiction

Ways to Address the Opioid Epidemic in Youth and Young Adults

Watch this webinar to learn OUD prevention strategies that are responsive to the needs of youth and young adults.


June 20 , 2017

Health and Human Services Children, Youth and Families

Value-Based Payment Models for Children's Services

Hear an overview of VBP models, common technical assistance needed and available resources to help organizations successfully make this transition.