Children, Youth, & Families
Caring For The Most Vulnerable Clients
Serving children and youth includes protection from abuse, family-centered care and addressing behavioral health needs.
SOLUTIONS FOR CHILDREN,
YOUTH & FAMILY PROVIDERS
Keeping families safe and healthy is rewarding and challenging work. Children’s services providers face difficult situations and are exposed to trauma on a daily basis. Children’s services has a higher burnout and turnover rate than other industries, including healthcare. Taking care of our future requires taking care of those who provide services.
Solution :
Improve hiring and retention with Personnel Assessments
If you employ social workers and case managers, Relias assessments can help.
CHALLENGING WORK AND TRAUMA IMPACT BURNOUT AND TURNOVER
The combination of a young workforce starting their career, complex caseloads, and burnout due to trauma exposure, makes retaining quality employees challenging.
Employee engagement
Engagement begins on day one and never ends. Effective leaders work with employees to stay engaged long after new hire orientation ends.
White Paper :
Shine the Spotlight on Employee Engagement
Engaged employees have higher performance and better job satisfaction
Get A Personalized Product Demo That Meets Your Needs
Request a DemoKEEPING UP WITH NEW AND CHANGING REGULATIONS
With multiple regulatory bodies and funding sources, staying current is hard work. Different programs and services often have their own set of regulations and requirements.
Compliance is everyone’s job
Directors must think like CEOs of their own programs and provide staff with the training and tools they need to deliver quality, and prove it with documentation.
Accreditation is becoming standard
As more states and federal regulations are requiring provider accreditation, organizations are scrambling to prepare and comply. Get ahead of the trend; start now.
Sample Tool :
Sample training crosswalk to COA standards
Tool to help build learning plans in line with accreditation standards.
QUALITY CARE REQUIRES A BROAD BASE OF KNOWLEDGE
All levels of staff, licensed and unlicensed direct care workers, must be able to appropriately treat children with complex needs and histories. Knowledge of behavioral health issues is essential.
Competency includes all conditions
Today’s direct care worker, licensed and unlicensed, must be knowledgeable about multiple behavioral, medical and developmental issues to provide the best care.
The shift to community based-care
Services provided in the community and after hours make it difficult for managers to supervise and support. Your workforce needs the skills to handle any situation.
Evidence based practices are a must
Payers and regulatory bodies are mandating EBPs and proven interventions that result in measureable clinical outcomes. How do you ensure fidelity to the model?
Treat the child, treat the family
Today’s workers need a broad base of knowledge and skills to work with the family/caregiver and coordinate care among providers and across the continuum of care.
Webinar :
Providing Services to LGBTQ Youth
Cultural competence, including LGBTQ population, is key to effective care
TRAUMA AND ABUSE IS WIDESPREAD IN YOUTH, CAUSING LONG-TERM HARM
Childhood trauma is common in those you serve which impacts clinical outcomes and provider performance. We must take care of ourselves and our staff in order to help others effectively.
Trauma exposure and complex clients
Staff protect and treat the most vulnerable population, working with increasingly complex cases including abuse, addiction, mental health, and developmental issues.
Abuse screening and reporting
Identifying signs of neglect and abuse, understanding reporting mandates and ultimately protecting those you serve is a priority of all employees at your agency.
Secondary trauma is common in staff
Turnover in children’s services is often due to compassion fatigue, not typical burnout. Managers need to know the signs and how to prevent losing quality employees.
TRAINING IS THE CORNERSTONE
OF THE WORK WE DO
Hear Christina Calabrese, Asst Executive Director at SCO Family of Services, discuss how staff and clients benefit from using Relias to improve care and maintain compliance with regulatory bodies.
EXPLORE SOLUTIONS
that are designed to meet the needs of Children, Youth & Families.
COMPLIANCE TRAINING
Our training platform manages and tracks regulatory compliance so you don’t have to.
CONTINUING EDUCATION
CE and CME to help clinicians stay current, meet licensing requirements and refine skills to improve performance.
TRAUMA-INFORMED CARE
It’s a philosophy of care that influences your approach to every interaction, not a technique or dedicated employee.
HIRING, ONBOARDING, & RETENTION
Remedies to retain your best talent, at every stage, all in one place.
MANAGEMENT & LEADERSHIP TRAINING
Prepare your next generation of managers and leaders to meet the challenges of a rapidly evolving healthcare landscape.
ASSESSMENTS
If you employ social workers and case managers, Relias assessments can help.
