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Relias offers learning content aligned to CCHBC certification criteria along with data analytic capabilities on community health measures for ongoing performance tracking. 55 of the 67 CCBHCs are current Relias clients.
Workforce Education
Prepare and continually train entire organization
Data Analytics
Use data to determine cost to treat and prove clinical outcomes
Comprehensive Care
Address complex behavioral and medical health issues
Care Coordination
An essential component of effective integrated care
Integrated approach to care
Improved clinical outcomes depend upon integrated, coordinated care that treats the whole person. Behavioral health and primary care providers alike have learned that only treating one aspect of health results in poor treatment outcomes and decreased client involvement. Assessing, treating and coordinating the care of physical conditions is an essential component of successful behavioral health organizations who see complex clients.
Comprehensive Service Delivery
Quality care starts with competent, well-trained staff
Aligning with your staff training needs
Educating your workforce, from front line staff up to C-Suite and Board members, will be an integral part of meeting the CCBHC Certification requirements. Relias makes it easier for you to create customized training plans for all employees that align with the criteria outlined by SAMHSA.
Use data and evidence-based training to make the best care decisions.
Clinical Outcome Measurement
Health outcome accountability requires meaningful data
Connecting the Dots with Data
At the heart of the changes surrounding CCBHCs is a need to provide the full array of behavioral healthcare and primary care services and measure outcomes through data. With its acquisition of Care Management Technologies, Relias now offers not only the education to support excellence, but also the tools to identify areas of risk and measure impact.
Strategic Partnerships
Community partnerships are key to success; for Providers and Relias
Aligning with your needs
National Council for Behavioral Health has been a tireless advocate for behavioral health service delivery reform. The passage of the Excellence in Mental Health Act is a huge step in the right direction. Relias and National Council have partnered for over 10 years to help support and improve service delivery of all types of human services providers. National Council has developed a CCBHC Resource Hub to help organizations understand and implement the changes.
Board Member Alignment
Improve how your board and executive team work together
Today’s board members roll up their sleeves and get involved
Today’s board members are actively involved in organizational governance, are knowledgeable about the community, healthcare services, finances and governmental issues. Most importantly, they should understand and represent the needs of those in the community serviced by the organization. For CCBHCs (and community health centers), this isn’t just a best practice, it’s a requirement. Gone are the days of figurehead board members selected based on name recognition who don’t get involved in operations and high-level decisions. How effective is your board and what are you doing to improve and enhance their effectiveness?
Trauma-Informed Care
The foundation of CCBHC service delivery
More effectively treat complex clients
CCBHCs service delivery is based on the concept of trauma-informed recovery. Services are delivered outside the traditional four walls of a clinic in settings where providers can better connect with target populations to engage them in care. Learn more about how to evaluate whether your organization is truly trauma-informed and how to implement effectively. Review extensive staff training and development resources around this discipline.
“The resources available to CN Guidance through the Relias learning management system and the Relias Academy have been invaluable as we work to bring access to and quality of behavioral healthcare to a new level through our participation in in the CCBHC demonstration project. Being a CCBHC comes with rigorous training and workforce education requirements, and through our relationship with Relias we have been able to directly provide, manage, and track our progress toward our goal of developing a workforce that is highly skilled in person-centered, recovery-oriented, and evidence-based care. As we move forward into the future of the CCBHC, we continue to look to Relias for our training needs, and thank them for their support and responsiveness!”
– Lindsay Ragona
Project Director, CCBHC
CN Guidance and Counseling Services
