<p><img src="//relias.innocraft.cloud/piwik.php?idsite=2&amp;rec=1" style="border:0;" alt="">

Health & Human Services

You've got a lot on your mind

At Relias, We're Thinking About How We Can Help Solve Your Business Challenges.

From ensuring regulatory compliance, to staff retention, to quality outcomes that can impact the people you serve, your reimbursements, and your bottom line. At Relias, we don’t just understand your challenges; we are the leader at applying learning strategies to solve them. We partner with industry leading organizations such as the National Council for Behavioral Health, ANCOR, and more. Our partnership with Skillsoft® brings Fortune 100 business skills to HHS providers for the first time ever. And our advanced Learning Management System saves you time and money.

Person-Centered Care

Shared decision-making, partnership, and respect for those you serve

The person served by your organization is the expert

Person centered care starts with the person receiving services as the center of all decisions made. The people who work at your organization help those you serve to maintain control over their own lives and be self-directed in attaining their goals. An organization that understands the community, provides a respectful environment and works as a partner with those served employs skilled and talented staff. Truly partnering with those you serve is a skill that needs to be taught and practiced, at all levels.

The model of care where the expert professional creates the treatment plan based on services offered and what’s available, is in the past. Effective care and long-lasting change involves putting the needs of the people you serve first and working together to create a plan.

person centered care

Professional Competency

Service delivery starts with well-trained, competent and high-performing employees

Professional Competency

Everyone at your organization is responsible for quality care

Every touch point at your organization should be meaningful and appropriate for the people you serve - not only interactions with direct care staff, but with all employees.

High quality care requires thorough screening, knowledge of medical conditions, and the ability to coordinate with other providers. Today’s workers need to know more and do more today than the providers of 10 to 20 years ago. From initial contact, to assessment, and all the way through to service delivery, staff need to be able to assess and treat multiple conditions and more complex presenting problems.

Quality of Care

High quality care starts with high quality professionals

Achieving competency can be easier

Successful health and human services organizations are providing services for their entire community. This involves multiple programs and locations and different service settings. Today’s human services worker treats everything from chronic health care supports to mental illness and addiction to intellectual and developmental disabilities and behavior supports. Working in the community means that staff need the knowledge and skills to make important decisions and do the right thing immediately.

Providing appropriate training to your staff on topics like best practices, safety, documentation, and disease management is challenging, but your staff development and training program must meet the needs of your employees and the people you serve.

Quality of Care


We work with industry-leading partners to ensure our training meets your training needs.

The Arc
Introduction to Bipolar and Depressive Disorders in Adults
Covers Depressive and Bipolar Disorders in adults and best practices including providing support, therapy, and medications.
Hazardous Chemicals: The Basics for Canada
This course provides information on the Hazardous Products Act and Regulations and the Hazard Communication Standard.
Hazardous Chemicals: SDS for Canada
This course provides the learner with a survey of hazardous chemical labels, pictograms and the Safety Data Sheet (SDS).
Compassion Fatigue and Satisfaction
Discusses compassion fatigue, secondary traumatic stress, and burnout in a trauma-informed setting, as well as how to practice self-care and mindfulness.
A Clinician’s Tale: How Do I Provide the Best Treatment for Young Children with Disruptive Behaviors
This webinar is designed to help clinicians (i.e., licensed clinical social workers, licensed professional counselors, licensed psychologists and other licensed
Introduction to Case Management Basics
Discusses the basics of case management, its foundational skills, and the roles, processes, and standards associated with case management work.
Workplace Violence Prevention
This webinar will help participants look at the environmental, procedural and personal dynamic that lead to workplace violence.
The Two Most Common Forms of Workplace Violence: Hostile Encounters and Domestic Violence
This program will emphasize the most common forms of workplace violence.
Beating Workplace Violence: Assess, Defend, and Survive
We address how to determine the likelihood and severity of a threat, how to secure your workplace and active shooter response protocols.
Bullying Prevention and Intervention
Examines the effects of bullying, prevention techniques, and corresponding programs and treatment options.

Additional Resources

Browse our helpful resources related to health & human services


May 02 , 2018

Health and Human Services Payers Acute Care Analytics Behavioral and Community Health Population Health Management

Why Is It So Hard to Take Care of Ourselves?

Evidence shows that one of the three keys to avoiding unnecessary hospitalizations is taking medications per the doctor’s order. Watch this webinar to learn how care providers can get better in supporting consumer self-care and, specifically, medication adherence.

White Paper

May 01 , 2018

Health and Human Services Payers Analytics Population Health Management

Predictive Modeling and the Unique Contribution of Relias Analytics

With the new emphasis on population health and accountable care has come increasing interest in the possibility that health care outcomes can be predicted and those most likely to become sick identified and offered prophylactic care. Download this white paper to learn challenges, successes, and how to move from risk-prediction to risk-prevention.


April 12 , 2018

Health and Human Services

Lessons from the Field: Stories from Accreditation Surveyors and Consultants

Watch this webinar to hear real-life examples about how organizations have successfully and not-so-successfully prepared to become nationally accredited. You will also hear accreditation surveyors and consultants depicting what they have seen in the field, experiences they have had, and horror stories they have seen.