Competency-Based Staffing: Bridging Learning and Competency to Meet Joint Commission’s 2026 National Performance Goal #12

This webinar, hosted by Kahuna and Relias, features Joint Commission experts Ken Grubbs and Robert Campbell discussing National Performance Goal 12 and its implications for healthcare organizations preparing for 2026 surveys. The speakers clarify that NPG 12 bundles existing CMS and Joint Commission requirements around competency-based staffing and care delivery models, emphasizing that no new requirements have been added. They stress that the Joint Commission is not implementing nursing ratios but rather focusing on ensuring that organizations have appropriate care delivery models with competent staff aligned with the patient populations served.

The discussion covers the importance of meaningful competency validation, the differences between education, training, and competency, and how organizations can evaluate their care delivery models. The experts address common concerns about staffing challenges and provide practical guidance on nurse mobility, competency assessment frequency, and survey readiness. Throughout the session, they emphasize that organizations ready for 2025 surveys should be ready for 2026, as the core requirements remain unchanged. The webinar includes interactive polls showing improved confidence levels among participants after the educational content was shared.