Course Preview Dementia Care: Understanding Communication About This Course One of the most challenging tasks you will face when caring for persons with dementia is managing their behaviors. However, this task can become more manageable if you understand how to communicate with persons with dementia. Effective communication is the key to understanding and managing many of the behaviors a person with dementia exhibits. This course discusses how dementia affects a person’s ability to communicate. It also discusses the communication techniques you can use to prevent behaviors in persons with dementia. Learn more about education that supports direct care staff.