How Dignity Health is Saving More Lives in the Emergency Department

Acute Care
Learning Management and Training
Emergency Department

About This Webinar

The emergency department (ED) is often referred to as “controlled chaos,” a phrase often used casually to describe something that looks out of control but which functions according to unseen rules or organization.

Additionally, risk in the ED is high because physicians and nurses encounter a broad range of problems, often with atypical presentations, in a fast-paced and dynamic environment – making education, critical thinking, and judgment a top priority.

Dignity Health treats an astounding 1.7 million patients per year in 36 EDs across three states. This level of volume provides their system with a unique opportunity to create a large impact on patient quality and safety.

Watch this webinar to learn how Dignity Health successfully decreased their emergency department mortality rate across the health system and strategically:

  • Improved patient outcomes
  • Reduced claims
  • Identified patterns in care and diagnosis and targeted training efforts to these opportunities
  • Reviewed data to match trends with clinical efforts


Catherine J. Hesse MSN, NP

Emergency Services System Director, Dignity Health

Bill Binder MD

Medical Director, EM, Relias

Lora Sparkman, MHA, RN, BSN

VP, Partner, Clinical Solutions, Patient Safety and Quality, Relias

Access the Webinar