Expert-created courses built into service line packages to improve the skills of your clinical staff
Preview our award-winning course, "A Client's Experience of Trauma-Informed Care"
Relias clinical content is backed by our in-house experts in healthcare and human services
Brooke Brown, RN, BSN, MHA
Vice president of Relias' product management team and an adjunct professor of healthcare IT. Her expertise is in:
- AI governance and oversight in healthcare
- Regulated clinical systems and compliance‑aware design
- Interoperability and healthcare data infrastructure
- Risk management for intelligent systems
- Human‑in‑the‑loop AI and patient safety
- Healthcare IT education
Amanda Gibson, BSN, RN
Nurse, proud member of the Cherokee Nation, and account executive. Her expertise is in:
- Healthcare solutions for American Indians/Alaska Natives
- Critical care
- Emergency medicine
- Perioperative care
- Nursing education
John Harrington, CMI
Vice president of Relias' clinical solutions team. His training is in medicine and visual arts, and he is one of fewer than 400 individuals who holds a board certification in biomedical communications. His expertise is in:
- Patient safety and quality
- Risk management
- Litigation support and demonstrative evidence
- TeamSTEPPS training
- Maternal health and obstetrics
- Acute care
- Provider and nursing shortage
- Staff satisfaction and retention
- Virtual reality
- Orthopedics
- Neurology
Paul Jaglowski
Partner and co-founder of Relias XM. His expertise is in:
- Healthcare experience management
- Patient-centered innovation
- Experience data and analytics
- Community impact and leadership
- International development
Logan Jamieson, LNHA, MHA
Licensed nursing home administrator and compliance management product specialist. His expertise is in:
- Compliance and regulatory trends in post-acute care
- Operational challenges in senior living
- Technology adoption in healthcare settings
- Quality of care and resident experience
- Workforce support and staff training
- Pediatric palliative and hospice care
- Multi-site healthcare system management
Cara Lunsford, RN
Nurse and vice president of Relias' healthcare policy and clinical solutions team. Her expertise is in:
- Healthcare innovation
- Nursing retention
- Nurse support
- Pediatric oncology
- Home health
- Hospice
- LGBTQ+ issues
Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB
Nurse and clinical effectiveness consultant. Her expertise is in:
- Operational excellence/Baldridge framework
- Nurse residency and onboarding programs
- Professional and career growth strategies
- Transformational and authentic nurse leadership
- Nurse satisfaction and resilience
- Nurse recruitment and retention
- Organization-wide training and program development
- Continuous quality improvement
- Quality data and analytics
- Lean methodologies and principles
- Regulatory and accreditation
- CMS value-based purchasing models
Lora Sparkman, MHA, BSN, RN
Nurse and clinical effectiveness consultant. Her expertise is in:
- Maternal health and mortality
- Emergency department
- Behavioral health
- Healthcare operations
- Patient safety and high reliability
- Clinical operations and strategy
- Virtual reality
- Infection prevention and control
- Research collaboration and partnerships
- Adult learning principles and human factors
- Healthcare efficiency and effectiveness
- Influencing improvement in healthcare





