Kathleen Taylor is the Healthcare Advisor for Aging with Dignity, the national nonprofit organization that created and disseminates Five Wishes resources. Kathleen has over 28 years of experience in the healthcare and nonprofit sectors. Her passion is centered in improving the healthcare experience for people who are sick and vulnerable and helping healthcare professionals master skills in cultivating empathy and communicating compassionately. Before coming to Aging with Dignity, she served for a decade as the director of community engagement at the country’s largest nonprofit hospice organization where she led their advance care planning education programs and developed their first training program on empathy and compassion in patient care. In years prior, she worked as a hospice counselor serving patients and families coping with life-limiting illness, caregiving, and grief. Kathleen is a Florida Licensed Mental Health Counselor and Qualified Clinical Supervisor. She earned a Bachelor’s degree in Psychology at Stetson University, a Master’s degree in Mental Health and Rehabilitation Counseling at the University of South Florida, and a Graduate Certificate in Nonprofit Management and Innovation at the University of Tampa’s John Sykes College of Business.