Relias Culture: In Their Own Words, Part Two

Relias leadership and communication are central to how our culture continues to grow and evolve. In the first part of this blog series, Relians shared what motivates them, how they collaborate, and the small moments that make a big impact.

In this follow-up, we’re taking a closer look at how our employees experience leadership, communication, and company direction. Employees across departments shared what’s working, what’s changing, and why they feel confident about Relias’ direction.

Clarity and care in communication

“One thing I really appreciate from my leader is clarity, whether it’s sharing context, setting expectations, or giving feedback. Communication is always direct and actionable. On the team side, I value how proactively everyone communicates progress, flags issues early, and reaches out when support is needed. Most of all, I cherish the openness with which feedback is shared. It creates a space where we all learn, improve, and grow together.”
— Lakshmi Kondragunta, Manager, Engineering

“My leader is so great about giving you her full attention when you’re speaking with her. Whether it’s at an event or during lunch, she gives you her undivided attention, which always makes me feel valued and like what I’m saying truly matters.”
— Lacey Elliott, Manager, Client Care Operations

Confidence in where we’re headed

“From an engineering perspective, I’m motivated by how Relias invests in scalable, modern platforms that empower learners. These systems also make it easier to build and integrate new solutions.
The focus on personalized learning, data, and generative AI shows a long-term vision that’s both innovative and meaningful. It’s exciting to see how my team’s work connects directly to that bigger picture.”
— Lakshmi

“Knowing that we have clear plans to serve healthcare providers across the full continuum is really motivating. Having everything you need in one place is something I think we all want, and being able to offer that to our customers is something I can’t wait to be part of.”
— Lacey

Staying connected to the mission 

“My work centers on building and evolving the platforms that support multiple domains across Relias—like Relias Academy, Nurse.com, Relias Media, Wound Care, and more. Whether it’s modernizing our eCommerce experience, improving usability and security, or migrating critical systems, our team’s work is all about enabling better access to continuing education. That connection to the mission is what makes it meaningful.”
— Lakshmi

“My team is focused on improving the customer experience, whether it’s through digital journeys or by supporting our Client Care teams day-to-day. Helping customers get what they need quickly so they can return to serving their patients absolutely aligns with the bigger picture.”
— Lacey

Building what’s next together

Culture isn’t a finished product; it’s something we build every day, through every conversation, challenge, and idea shared. Relias leadership and communication shape our culture. With people like Lakshmi and Lacey, we’re building a workplace rooted in clarity, support, and purpose.

If you’re already on our team or you’re considering joining us, we hope these stories help you see how Relias culture is evolving and where we’re going.

For more stories, moments, and a closer look at Relias culture, check out our #LifeatRelias Instagram.