Christina Calabrese, Assistant Executive Director, discusses how the staff and clients at SCO Family of Services benefit from using Relias to improve care and maintain compliance with regulatory bodies.
SCO Family of Services operates more than 80 programs, employs over 4,00 staff working in 117 locations across New York and serves over 55,000 people annually. They provide necessary services and unconditional care to some of the most vulnerable people – from homeless families, to struggling teenagers and families at-risk to disabled adults. SCO produces life-changing results for individuals and families by focusing on safety, stability and mastery, building resilience, strengthening the capacity to make meaningful connections, function independently and become fully integrated into the community.
“Relias is constantly innovating and bringing us new things that make it even easier to do our jobs, and it has enabled us to innovate.”
SCO Family of ServicesNew York Children, Youth, and Family Services
- Easily track all staff requirements; online training, live training and other requirements
- Improved audit process with regulatory bodies; auditors log in to conduct reviews
- Access to training topics to meet needs of diverse programs, staff and clients served