Patient Experience

The Institute of Medicine (IOM) created the six domains of health care quality. New research suggests additional health care quality measures.

Cheri DiStefano, Manager, Client Success at Relias, has experience as an OB patient, nurse, and education solution provider.

The Baiera family’s birth story unfolds like a movie. It features a hopeful young family, a daunting obstacle to overcome, and a happy ending.

Patient Experience Week provides healthcare leaders the opportunity to think about what actions they can be taking to look after their care teams and to safeguard the best possible experience for patients.

High patient satisfaction scores and HCAHPS reimbursement go hand-in-hand, underscoring the need for robust patient experience strategies.

With the right strategy, healthcare administrators can help increase patient satisfaction and boost their organization’s HCAHPS scores.

With patients demanding that the healthcare system meet them where they are, this blog looks at how healthcare organizations can improve patient experience.