Mike Gates

Healthcare leaders have no shortage of technology. The harder question is whether those investments are delivering measurable results.  For an, ….

Healthcare training can deliver measurable ROI by helping organizations reduce training costs, improve employee retention, accelerate onboarding, strengthen competency and, ….

Your healthcare learning platform is more than just a teaching tool. A good one will help your staff keep up to date on the latest, greatest, ….

Change is scary. Compliance-related change can be even scarier. Fortunately, it doesn’t have to be. At the start of the year, Joint Commission rolled out its newly bundled National, ….

For patients an emergency department can be a surreal mixture of lifesaving and deeply distressing. Bright lights, unfamiliar faces, invasive, ….

Revenue cycle management is the process hospitals and healthcare systems use to capture, manage, and collect payment for patient care, ….

A durable culture of safety does not happen because you launch a campaign, update a policy, or hold an annual training. It happens when safety becomes the, ….

Healthcare teams can reduce interruptions at work by separating urgent from nonurgent communication, protecting high-risk clinical tasks, routing patient portal, ….

We have walked through just about everything having to do with setting up your or your organization’s  Council for Affordable, ….

A focus on how to improve maternal health has become one of the most urgent, and measurable, performance indicators for U.S. health systems., ….

Given the complexity of credentialing and the need to coordinate data across Council for Affordable Quality Healthcare (CAQH), PECOS, and, ….

In this post, we explore some advanced aspects of credentialing that go beyond the basics of filling out your Council, ….

Not all credentialing is done through the Council for Affordable Quality Healthcare (CAQH). CAQH alternatives exist, often depending on patients, ….

We’ve covered the basics of Council for Affordable Quality Healthcare (CAQH) credentialing. We’ve shown how to get your ProView profile, ….

Healthcare has long defined excellence through clinical competence — credentials, training, and technical skill. But in today’s environment, competence alone is, ….

In hospitals and health systems, compliance touches everything. A compliance officer is a leadership role that involves reimbursement, privacy, patient, ….

When embarking on your Council for Affordable Quality Healthcare (CAQH) credentialing timeline, you need to know how long the credentialing, ….

Now that we’ve covered the basics of the Council for Affordable Quality Healthcare (CAQH), a thorough CAQH credentialing checklist helps providers, ….

Hospital survey readiness is no longer a periodic project. Today, healthcare organizations must maintain continuous hospital regulatory compliance — the, ….

Credentialing healthcare providers with insurance plans can be a complex, months-long process. The Council for Affordable Quality Healthcare (CAQH) exists, ….

Competency assessments solve a lot of problems for your organization. Depending on what you measure and how, you can ensure, ….

Healthcare organizations today need more than a learning management system. You need a workforce partner that supports clinicians across the, ….

Big changes are afoot for hospitals and critical access centers. Starting on Jan. 1, 2026, Joint Commission replaced its National Patient Safety, ….