Author Profile

Mallory Magelli McKeown

Enterprise Client Success Manager, Relias

Mallory Magelli McKeown is a healthcare professional with over a decade of experience and a Master of Divinity from Vanderbilt University. She has served in key roles including hospital chaplain and family advocate, where she supported patients and families through complex care experiences. Mallory has led patient and family advisory councils, developed patient engagement initiatives, and worked closely with clinical teams to improve communication and care delivery. In her current role, she collaborates with healthcare leaders to collect and act on real-time patient feedback, driving measurable improvements in the patient experience and strengthening the patient-provider relationship.

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