Author Profile

Lou Ann Robinson

Product Manager Home Health, Hospice, and Palliative Care, Relias

Ms. Robinson is an experienced speaker, educator, process analyst, and quality director, with over 30 years of clinical nursing practice and management experience in home health. Ms. Robinson is recognized for her expertise in process / performance improvement and quality assurance, serving for 10 years as the Director of Quality and Education for a number of home health agencies. Committed to results-oriented business practices, Ms. Robinson’s favorite question is “WHY?”. She believes passionately in community-based disease management, patient self-management, and quality care. Ms. Robinson holds degrees in both nursing and accounting

Posts by Lou Ann Robinson

Advance Care Planning

2 min read | Posted January 30, 2018

Advance care planning is much more than asking, ‘Do you have a living will or other advance directive?’ As a caregiver, learn to have difficult conversations surrounding end-of-life issues.

An Introduction to OASIS: Outcome and Assessment Information Set

1 min read | Posted August 15, 2017

The OASIS represents core items of a comprehensive assessment for an adult home care patient, form the basis for measuring patient outcomes, and determine agency reimbursement.

Build a Better Corporate Compliance Program

1 min read | Posted June 27, 2017

“There are two people here to see you. They said they’re with the Office of Inspector General!” I get anxious, ….

Changes in Home Health Required Beneficiary Notices

1 min read | Posted November 25, 2016

Effective 1/17/2017 CMS, Centers for Medicare and Medicaid Services, is discontinuing the Home Health Advance Beneficiary Notice [HHABN]! CMS is, ….