Author Profile

Lou Ann Robinson

Product Manager Home Health, Hospice, and Palliative Care, Relias

Ms. Robinson is an experienced speaker, educator, process analyst, and quality director, with over 30 years of clinical nursing practice and management experience in home health. Ms. Robinson is recognized for her expertise in process / performance improvement and quality assurance, serving for 10 years as the Director of Quality and Education for a number of home health agencies. Committed to results-oriented business practices, Ms. Robinson’s favorite question is “WHY?”. She believes passionately in community-based disease management, patient self-management, and quality care. Ms. Robinson holds degrees in both nursing and accounting

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