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Success Story

Oklahoma Heart Hospital Provides Excellence in Quality and Service With Relias

The flexibility of the Relias Platform was a critical resource for Oklahoma Heart Hospital during the Covid-19 pandemic to deliver customized training and enhanced educational opportunities. Relias courses exemplify the hospital’s emphasis on a culture of learning, resulting in patient satisfaction scores at the 93rd percentile or higher.

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+ Over 65,000 training modules completed by Oklahoma Heart Hospital staff

+ Course completion rate of 98.5% of assigned courses

+ Strong organizational emphasis on a culture of quality beginning with orientation and training

+ Highly educated nursing staff with an average experience level of over nine years

+ Patient satisfaction scores at the 93rd percentile or higher for overall hospital rating, hospital staff responsiveness, hospital environment, and nurse communication in over 130,000 patient encounters

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