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PAM Health Supports Business Growth, Employee Engagement, and Better Patient Outcomes With ReliasPAM Health utilized Relias to make post-acquisition employee onboarding easier and to influence positive patient outcomes through high-quality staff training and coaching. ∨
CSIG Depends on the Relias Platform Through Change and GrowthBefore 2020, Common Sail Investment Group (CSIG) conducted all its senior living staff training and education in person in different locations. ∨
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2023 DSP Survey ReportThe 2023 DSP Survey Report highlights feedback from 763 direct support professionals (DSPs) across the country on job satisfaction, supervision… ∨
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Mandatory TrainingIssue required courses and monitor compliance ∨
Continuing EducationOffer clinicians training to meet license requirements ∨
Professional DevelopmentEngage staff and empower career growth ∨
Clinical DevelopmentEnhance skills with clinician-built content ∨
Certification ReviewBuild knowledge and increase exam pass rates ∨
Competency ManagementMeasure and evaluate knowledge, skills, and abilities ∨
Obstetrics SolutionReduce variation in care with data-driven learning ∨
Onboarding SolutionTailor nurse training and reduce turnover ∨
Recruiting and Staffing → ∨
Talent Acquisition AdvertisingTarget your recruitment to our 3M+ nurse community ∨
Validated AssessmentsGauge job fit with clinical, behavioral, situational assessments ∨
Nurse Job BoardPost your nurse opportunities on Nurse.com ∨
Compliance Management → ∨
Compliance SolutionsMeet requirements with easy to administer package ∨
Mandatory TrainingIssue required courses and monitor compliance ∨
View All Solutions → ∨
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Hospitals and Health SystemsLarge multisite systems, critical-access hospitals, staffing agencies ∨
Individual Healthcare WorkersPhysicians, nurses, clinicians, and allied health professionals ∨
Post-Acute and Long-Term CareSkilled nursing facilities, continuing care retirement communities and life plan communities, assisted living facilities, rehab therapy providers, and hospice agencies ∨
Health and Human ServicesBehavioral health, intellectual and developmental disabilities, applied behavior analysis, community health centers, and children, youth, and family-serving organizations ∨
Home Health and Home CareHome health and home care agencies and organizations ∨
Additional OrganizationsPublic sector, payers, public safety ∨
Case Studies ∨
PAM Health Supports Business Growth, Employee Engagement, and Better Patient Outcomes With ReliasPAM Health utilized Relias to make post-acquisition employee onboarding easier and to influence positive patient outcomes through high-quality staff training and coaching. ∨
CSIG Depends on the Relias Platform Through Change and GrowthBefore 2020, Common Sail Investment Group (CSIG) conducted all its senior living staff training and education in person in different locations. ∨
Why Relias ∨
Why Relias → ∨
TechnologyEngage learners and ease burden for administrators ∨
Measurable OutcomesImprove workforce, organization, and patient results ∨
ServicesReduce administrative burden with professional solutions ∨
Expert ContentTrust Relias for quality, award-winning courses and tools ∨
CommunityTap into clinician resources and peer support ∨
Resources → ∨
How Mental Health and Social Determinants Are Driving Maternal MortalityThe CDC has uncovered another dimension affecting the already alarming problem of maternal mortality in the U.S… ∨
2023 DSP Survey ReportThe 2023 DSP Survey Report highlights feedback from 763 direct support professionals (DSPs) across the country on job satisfaction, supervision… ∨
Resources ∨
Resource Center → ∨
BlogKeep up with industry trends and insights ∨
Articles and ReportsReview recently published thought leadership ∨
Success StoriesRead about Relias clients improving outcomes ∨
EventsFind Relias at an upcoming industry conference ∨
WebinarsRegister for upcoming key topic discussions ∨
SupportContact us for help with your account ∨
Upcoming Event ∨
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Wheat State Manor has been providing senior care in Whitewater, Kansas since 1974. This skilled nursing facility offers a full range of services, including nursing, pharmacy, physician services, nutrition, restorative therapies, and social services. Wheat State currently employs more than 90 caregivers in its facility. Before launching Relias in May of 2010, Wheat State delivered training via live in-services. Manual tracking was done with sign in sheets and spreadsheets.
According to Wheat State’s Administrator, Mike Smith, previous training efforts had a ‘the way we’ve always done it’ approach, with in-services tied to pay days featuring speakers or other content. According to Mike, “The attitude of doing things the way you always have means you’re living in the past. When you do that, there’s no possibility for the future.” Mike and Wheat State knew they needed to make a stronger case for training to their employees and make education a condition of employment at the facility. Training also proved to cost too much time and effort in proportion to compliance. Training was tracked using sign in sheets and manual data entry into Excel. “It would cost us one person’s entire day just to get through new employee orientation,” says Mike. “We had good employee records, but it took some time.”
“We’ve gotten a ton of training done in the first few months. Within 30 days, we matched our total compliance rate from last year.” —Mike Smith, Administrator
When employees didn’t take training seriously, it cost the facility money: “The cost of having a small number of people sitting in training was about $8,000 per year for only 40 percent compliance,” Mike says.
Wheat State Manor implemented their online learning system and immediately began seeing positive results. “We’ve gotten a ton of training done in the first few months. Within 30 days, we matched our total compliance rate from last year,” he says. Mike helped employees see the value of education by assigning courses that directly related to an upcoming survey. “We were preparing for survey so I assigned courses to our nurses and CNAs that covered areas we were cited for during last year’s survey.”
Mike is pleased with the boost in compliance and the way employees have taken to the system. “Out of 90+ employees, only about four or five people are behind in their training,” he says. “Employees like the system. I had one laundry supervisor complete more than 30 hours of elective training on her own.”
Mike has also saved time in tracking and reporting on training using the features of the online learning system. “I’ve authored courses on orientation and drug policy and am working on a few others, and I like that I can pull reports to let me know who I need to talk to about policies or training,” he says. “The ability to track everything quickly is a huge plus.”
Like many facilities, Wheat State Manor found it challenging to make training a priority for employees, resulting in large amounts of money and time being spent for few results. Online learning allowed Wheat State to make training easy and accessible for students while saving money and time for the organization. “The information is now fresh in [employees’] minds when they work with residents. Think about how many face-to-face sessions it would have taken to have that impact.”
Improved compliance rates
Saved time and money
Increased employee engagement
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