White Paper

Using Assessments for Employee Development in Human Services

Download this white paper to learn how assessments can:

  • Help organizations hire the right person for the right job
  • Improve the efficiency and effectiveness of onboarding
  • Be used post-hire to improve employee development and identify your strongest employees

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About This White Paper

Using Assessments for Employee Development White Paper Cover

Turnover rates of direct care staff in human services organizations — particularly those providing behavioral health or intellectual/developmental disabilities services — are as high as 80%.

Replacing such a large volume of skilled professionals has considerable costs, and turnover undermines your efforts to maintain the quality and continuity of care.

Assessments are a valuable tool for improving employee recruiting, retention, and satisfaction. Effective use of assessments help improve every part of the employee life cycle, including interviewing, onboarding, and professional development — not to mention decreasing employee turnover and company spending and increasing productivity and engagement.