How Illinois Improved Care Coordination Quality Through Health Homes

Learning Management and Training

Success Story

Learn from the first-hand experience shared by Orville Mercer, VP of Behavioral Health at Chestnut Health Systems and President of the Illinois BHHC on their evolution as a behavioral health home provider coalition. You will hear how he collectively led a partnership initiative with a local health plan, aligning incentives and a shared vision that resulted in the positive change in how work was done (output) and the impact of that work (outcomes).

Watch this webinar to learn how the Illinois BHHC:

  • Gained trust, buy-in, and commitment to the collaboration
  • Shared goal setting and aligned incentives
  • Used change levers: tools, education, and competitive benchmarking
  • Measured and evaluated their results


Orville Mercer MSW

President, Illinois Behavioral Health Homes Coalition

Carol Clayton PhD

VP of Population Health Management, Relias

Access the Webinar