How Illinois Improved Care Coordination Quality Through Health Homes

Success Story

Learn from the first-hand experience shared by Orville Mercer, VP of Behavioral Health at Chestnut Health Systems and President of the Illinois BHHC on their evolution as a behavioral health home provider coalition. You will hear how he collectively led a partnership initiative with a local health plan, aligning incentives and a shared vision that resulted in the positive change in how work was done (output) and the impact of that work (outcomes).

Watch this webinar to learn how the Illinois BHHC:

Gained trust, buy-in, and commitment to the collaboration
Shared goal setting and aligned incentives
Used change levers: tools, education, and competitive benchmarking
Measured and evaluated their results

Presenters

Orville Mercer MSW

President, Illinois Behavioral Health Homes Coalition

Carol Clayton PhD

VP of Population Health Management, Relias

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