Clients with mental health issues often present to agencies in a state of crisis, or experience crises during the course of their work with an agency. Professionals responding to these crises are often challenged by the unpredictable moods, escalating, high-risk behaviors, and deep despair presented by their clients. Without a good framework for understanding crisis dynamics, their corresponding skills, along with proven protocols and assessment tools, serious symptoms might be left unaddressed and become exacerbated. This results in an extremely stressful and high-risk situation for both the client and the professional.
This course provides key training for social workers, mental health workers, and other helping professionals on how to recognize when a person is in crisis. You also will learn how to effectively help people cope with the crisis so that they can return to their pre-crisis level of functioning.