Sample Course Crisis Management Across Health and Human Services Using video and interactive exercises, learners will be able to: Summarize common signs associated with the three phases of a crisis. Describe three primary levels of interventions to assess and manage a crisis. Explain when it is necessary to call 911 or a supervisor during a crisis. Read More + Download Now Share this Resource: Back To Resources About This Sample Course This course is designed to provide health and human services staff with the ability to apply critical thinking, knowledge, and skills in simulated clinical sessions and to real-world experiences. The content gives learners a model to use to make critical decisions when managing a crisis. Please note that the featured video represents just one of many possible ways that a crisis may be experienced and is not intended as a universal representation. Next Resource Back To Resources Next Resource