<p><img src="//relias.innocraft.cloud/piwik.php?idsite=2&amp;rec=1" style="border:0;" alt=""> What Does Becoming Trauma-Informed Mean for Non-Clinical Staff?

Does your organization embrace a trauma-informed care framework?

Addressing trauma is now the expectation, not the exception, in behavioral health and community organizations.  There is an urgency to spread the understanding of trauma far beyond the scope of the clinical and peer work force to ensure everyone in an organization is becoming trauma-informed.  But, what does “becoming trauma-informed” mean for direct care behavioral health and community providers?

Watch the webinar to learn the basics of trauma and why all individuals working in behavior health and community services need to embrace trauma-informed care. Explore the change in thinking and behavior that is at the core of “becoming trauma-informed.” Learn how to apply this approach in everyday interactions and how it strengthens our programs and environments for everyone involved.

At the end of this webinar, participants will:

  • Be aware of the definition, prevalence and impact of trauma;
  • Be aware of the paradigm shift that is critical to becoming trauma-informed
  • Increase their understanding of the need for everyone in an organization to embrace this approach
  • Be able to identify three ways in which they can apply trauma-informed principles in their daily work
Date: On-Demand
Duration: 1 hour


Karen Johnson

Karen Johnson, LCSW

Director of Trauma-Informed Services, National Council for Behavioral Health

An Organizational Effort

Clinicians are not the only ones who can practice trauma-informed care (TIC).

Beyond Clinicians

It is important to understand that the process of becoming a trauma-informed organization goes beyond clinicians to staff who do not interact frequently or directly with clients. Organizations achieve a powerful impact when everyone embraces the need to become trauma-informed. Why is trauma-informed care important? Because healing happen in environments that promotes safety.

Defining Trauma

Trauma is always determined by the individual rather than the caregiver.


Common categories

The types of trauma that you might see in the people that you serve include trauma from natural disasters, serious accidents and illness, or child maltreatment. Trauma may also result from separation or significant loss in someone who has experienced foster care, divorce or the incarceration of a loved one. Individuals who witness or are victims of violence in their community, home or school may experience trauma. And finally, entire cultural groups may experience what is called historical trauma as a result of a cataclysmic event. Even those who did not experience it directly can still be affected generations later.

Effects of Trauma

Trauma can affect an individual’s worldview, spirituality, and identity.

Shaping Views and Beliefs

When we think about what trauma does, we need to look across the spectrum of a person’s life. An individual who has experienced trauma may view the world as unsafe and people as untrustworthy. They may ask question why a higher power has additional_left them out of the equation in which everyone else seems to be experiencing good things. Or they may think that they are weak, broken, damaged, or of no value. All of these thoughts influence how someone interfaces with the world and experiences our services.

Championing Trauma-Informed Care

Champions of trauma-informed care educate themselves, share the principles and support their organization’s initiatives.


Spreading the word

As champions, we can spread the principles of trauma informed care, work on our organization’s initiatives, and educate ourselves. Learning to become trauma-informed is an ongoing process and we can embrace the journey. Remember that every contact we have with clients or with each other matters. We can all do our part to help contribute to a safe and trusting environment.


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