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ResearchEvaluating the use of online education to improve nurses’ and social workers’ level of comfort and capability in communicating end of life concerns.
Background
One role of healthcare providers is to involve patients and their families in end-of-life communication and decision making. However, this is often a sensitive topic that providers can be uncomfortable talking about. The purpose of the present study was to evaluate the use of online education to improve nurses’ and social workers’ level of comfort and capability in communicating end of life concerns with patients and their families.
Method
A test-retest design pilot study was conducted with 20 inpatient registered nurses and social workers a medical-surgical and critical care unit. Participants viewed three 1-hour Kubler Ross webinars, and before and after the intervention, participants completed surveys, designed to measure self-reported levels of comfort and capability in dealing with end-of-life care and symptom management. Participants also completed a program evaluation.
Results
Results showed that both comfort and capability increased significantly after taking the online training. Further, 90% of the participants who completed the study found the education to be “much” or “a great deal” helpful in enhancing their skills, strategy, and performance.
Implications
This study highlights online continuing education as an effective and useful tool to improve the comfort and capability of nurses and social workers. End-of-life conversations can be uncomfortable but online education could provide one avenue to increase provider comfort and capability, potentially improving patient outcomes and quality of care.
Citations
Gullatte, M. M., Allen, C. S., Botheroyd, E., Hess, J. G. J., Higgins, M., Meneghetti, J., . . . Salmon, N. (2019). Improving end-of-life communication using technology-assisted continuing education with interprofessional teams. Journal for Nurses in Professional Development, 35(1), 25-31. doi:10.1097/NND.0000000000000514
Read more about this research
Authors
Mary Magee Gullatte PhD, RN, ANP-BC, AOCN, FAAN
Corporate Director of Nursing Innovation and Research, Emory Healthcare
C. Suzanne Allen MSN, APRN, AGCNS-BC, AOCNS, OCN
Oncology Clinical Nurse Specialist, Winship Cancer Institute of Emory University
Elizabeth Botheroyd BSN, MHA, RN-BC
Manager, Nursing Education Department, Emory Healthcare
Robert Hess Jr., PhD, RN, FAAN
Founder & CEO, Forum for Shared Governance
Melinda Higgins PhD
Research Professor, Emory Healthcare
Julia Meneghetti BSN, RN, CCRN
Contributor, Relias Institute
Sandra Mullings LCSW, ACM-SW, CPC
Director, Care Coordination, Emory University Hospital Midtown
Jennifer Mensik PhD, RN, FAAN
Division Director , Oregon Health and Science University
Joy A. Okonye BSN, RN, CCRN
Anesthesia Provider, Abbott Northwestern Hospital
Nadine Salmon MSN, BSN, RN-BC, IBCLC
SME Writer, Clinical Nursing, Relias
Publication
January 2019
Disclaimer
This study was published independently from Relias Institute.
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