Revenue increases 53% as new analytics and assessment solutions, expansion in hospitals, and expanded presence in global markets help Relias deliver its mission of positively impacting the lives of the most vulnerable
CARY, NC, February 20, 2018 – Relias, a trusted partner focused on reducing variation for more than 7,000 clients around the world and across the continuum of healthcare, realized another year of hyper-growth in 2017. During the year, it enhanced its solutions suite with best-in-class analytics and assessments to complement its industry leading learning product portfolio. The company’s diversification into analytics and assessments was fueled by several key acquisitions designed to deliver solutions for critical challenges faced by clients, including higher patient satisfaction, risk mitigation, onboarding, readmissions and compliance.
“2017 represented a strategic evolution for Relias as we expanded our product portfolio and entered the acute market with a unique solution,” explained Jim Triandiflou, CEO of Relias. “By combining analytics, assessments, and learning, we are helping clients identify variations in care and training their staff to get better. By addressing the biggest problems in healthcare – opioid addiction, hospital acquired infections, suicide prevention, care for people on the autism spectrum or with Alzheimer’s – Relias is helping people live healthy, happy lives and helping organizations improve their financial standing.”
2017 Relias highlights:
Helping care providers and healthcare organizations get better:
- 38.7 million course completions, helping organizations save time and money while raising the level of care provided
- The 5 millionth Relias Assessment completed, leading to customized learning for greater engagement and retention
- Nearly a quarter of a million RN onboarding assessments completed, helping to insure hospital staffing procedures get better
Outstanding Business Growth and Results:
- Revenue growth of over 50% year-over-year
- Entered acute market with Relias Analytics, relied upon now by more than 1,000 hospitals
- Saw adoption of Relias OB (for obstetricians) solution by eight out of 10 top U.S. hospital systems
- 97% satisfaction with customer service (third straight year of 95% or above)
- Acquired Advanced Practice Solutions and White Cloud Analytics to add advanced technology in analytics, assessments and learning
Employee Growth:
- Added 146 employees in 2017, bringing the company total to 661
- Broke ground on new Triangle-area headquarters with a 2019 planned move-in date
- Averaged more than 44 hours of training per Relias employee
- Added new executives including our first Chief Medical Officer, Sandhya Gardner, MD; Deb Woods, VP, Product Management; Teresa Jamison, VP, Client Care; James Kurfees, VP, Information Technology
Product Innovation:
- Became the first company in the industry to offer solutions marrying analytics, assessments and learning to provide clients greater insights to their challenges and prescriptive solutions for improvement
- Created customized learning paths addressing critical clinical problems from maternal mortality to the opioid epidemic
- Developed Virtual Reality course focused on empathy training for healthcare workers
- Produced Opioid learning paths to help educate physicians on the frontlines of the national epidemic
- Introduced several new assessments for the acute and post-acute market
- Grow library of learning courses to over 7,000
