Bespoke training course designed with Mersey Care Mental Health Trust earns top honors for customer/employee engagement
CARY, NC, January 8, 2019 – Relias, a trusted partner to more than 10,000 clients around the world, and official training partner to the Zero Suicide Alliance UK, collected the Best Use of Training award at the Engage Awards recently held in London.
The ‘Best Use of Training’ award is given to the organization that ‘can best demonstrate how it has used training to help make advances in the field of customer and/or employee engagement. The training strategy or program implementation must be measurable, sustainable and have made a positive contribution to the performance and/or productivity of the organization’. Other finalists in this category were BT, Royal Bank of Scotland, Jardine Motors Group and the Royal National Lifeboat Institution. The Engage Awards, launched in 2009, evaluate entries based on the following criteria:
- Objectives – Clear evidence and a well-thought-out understanding of the strategy and requirements
- Innovation – Uniqueness and a forward-thinking approach
- Execution – How was the strategy executed and what made it work so well
- Success – Demonstrated success with solid, accountable evidence and, ultimately, why it should win
“We’re so pleased to accept the Engage Award for ‘Best Use of Training’ for the Zero Suicide Alliance,” said Deanna Roepke, Managing Director of Relias (UK). “This valuable recognition can only serve to raise awareness, to get more people taking the course and having potentially life-saving conversations with others who might be at risk.”
Joe Rafferty, Chief Executive, Mersey Care NHS Foundation, a Founding Member of the Zero Suicide Alliance added, “The ZSA online training, built with Relias, is a brilliant example of the NHS working with a commercial partner, sharing knowledge and skills in order to make this valuable training programme freely available to save lives.”
The Zero Suicide Alliance is a new collaborative of around half of all UK NHS mental health trusts, other health sector organizations, local government, charitable enterprises and community groups, brought together by the common goal of making an impact on this shocking statistic.
To achieve this, the ZSA encourages people to take part in a free, online suicide prevention training course, built and powered by official training partner, Relias.
The training is available to everyone via the ZSA website. At the time of writing, it has been viewed almost 100,000 times since its launch this time last year.
About Zero Suicide Alliance
The Zero Suicide Alliance is a collaborative of National Health Service trusts, businesses and individuals who are all committed to suicide prevention in the UK and beyond. The alliance is ultimately concerned with improving support for people contemplating suicide by raising awareness of and promoting FREE suicide prevention training which is accessible to all. The aims of this training are to: enable people to identify when someone is presenting with suicidal thoughts/behaviour, to be able to speak out in a supportive manner, and to empower them to signpost the individual to the correct services or support.