Author Profile

Arlene Bridges

Senior Product Manager for IDD & ABA, Relias

Arlene has over 20 years of experience in many areas of IDD service provision, including clinical coordination, oversight and administration. She has experience in managing contracts and billable services with MCOs and other payers, overseeing quality improvement processes, and working with CQL accreditation requirements. Arlene served on the board of the NC Provider Association and currently serves on a human rights committee for an IDD organization in NC.

Posts by Arlene Bridges

How to Provide Positive Behavior Supports

4 min read | Posted November 2, 2022

Positive behavior support is a holistic approach to improving a person’s quality of life resulting in the reduction of challenging behavior.

11 Steps to Implementing a DSP Peer Mentoring Program

10 min read | Posted November 17, 2021

A peer mentorship program for your DSPs is a great way to increase employee engagement and retention. Get started on a DSP peer mentoring program with these steps.

Staff Development in IDD: How ANCOR’s Certificates of Achievement Can Improve DSP Retention

2 min read | Posted October 21, 2020

DSP turnover consumes a tremendous about of time and resources. Relias and ANCOR have joined forces to empower DSPs with the skills training they need, using the ANCOR Certificates of Achievement.

Developing Supervisory Skills in QIDPs

3 min read | Posted March 5, 2019

For IDD service providers, improving the supervisory skills of their qualified intellectual disability professionals (QIDPs) is an essential part of any DSP retention strategy.

DSP Retention: Nurture Your Newbies, Reward Your Veterans

2 min read | Posted October 24, 2018

Like any other initiative, the keys to creating a successful peer mentoring program include building buy-in and determining how you will evaluate effectiveness.