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Integrated Care

An Integrated Care Model Requires an Integrated Solution

Relias brings together learning and data analytics to empower providers to provide evidence-based care and target their efforts to the areas and populations that need it most.


Care Coordination

Our solutions enhance care coordination between primary care and behavioral health service providers leading to better client experience, improved outcomes, and lower costs.

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Data-driven solutions

Relias Analytics gives you the tools to effectively manage and treat complex, high risk, high cost client populations.


Knowledge of Conditions

Relias offers the most complete breadth and depth of course content clinicians rely on to treat the whole person.

What Is Integrated Care?

Integrated care is the systematic coordination of physical and behavioral health care with a focus on treating the whole person. As chronic conditions and substance abuse rates continue to rise, it has become increasingly important for primary care, mental health, and substance use providers to come together to drive more successful and cost effective health outcomes.

There are many models of integrated care - from care coordination between primary care and behavioral health providers to primary care to health homes. Each model has strengths and challenges in terms of client care, funding, and business models. Regardless of your organization’s approach to integrated care, success depends on leveraging the right set of tools.

health care professionals working on integrated care plan

The Importance of Integrated Care

Joan Kenerson King, RN, discusses her experience working on integrated care, what the research tells us, and how providers can embrace the future of healthcare.

As Senior Integration Consultant for the National Council for Behavioral Health, Joan helps organizations, counties and states develop systems of care that integrate physical and behavioral health

"...we have to come together in multidisciplinary teams in providing care."

Challenges of Integrated Care

Implementing integrated care, regardless of the model, improves patient outcomes for both mental health services and medical care.

Knowing what factors to consider when moving toward a model of integrated care, how to implement and rollout to your staff and community, and what it takes to maintain a successful program are all integral to long term success.

Watch Webinar: Challenges of Integrated Care

Implementing an integrated care program

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Whole Person Care Enhanced Through Training

Whole person care

Relias enables clinicians with a suite of development and training tools that addresses challenges to treatment planning and enhance your organization’s knowledge of conditions.

Learn how one organization successfully integrated mental health, addiction services, physical health, and dental services to provide whole person care and impact overall population health while bending the cost curve.

Read Success Story: Kitsap Mental Health Services

Driving Better Outcomes with Population Health Data Analytics

Individuals living with serious mental illness experience higher rates of co-occurring chronic medical conditions and substance use disorders and are less likely to receive appropriate treatment or improper care. This leads to higher utilization of high-cost services and poor outcomes.

To make progress toward the Triple Aim—improving the health of the population, enhancing the patient experience of care, and reducing the per capita cost of care— provider agencies must be able to determine risk patterns based on a complex combination of data.

Relias Analytics Population Performance Management allows organizations to identify risk, prioritize clinical interventions, and address patient needs proactively.

Read More: Relias Population Health Management

health care professionals coordinating care

Integrated Care and the Healthcare Industry

Team discussing treatment program

Integrated models of care are relatively new resulting in a lack of best practices in the industry.  Patients who have complex health needs account for a disproportionate share of healthcare spending or may be at risk of incurring high spending in the near future.

Knowledge about the current healthcare environment, forces driving the industry toward integrated care, and what current literature tells us about successful integrated care implementation (and barriers to implementation) are key to successful model implementation.

Watch Webinar: 5 Key Pieces of Successful Integrated Care Programs


Integrated Care Training Solutions

Fact Sheet

Implementing and sustaining an integrated care model requires the adoption of different treatment protocols and constant staff training. Relias has a variety of learning solutions to meet your unique situation.

Read the Fact Sheet

Impact of Integrated Care on Children and Families


Explore the benefits for children and families who access care in an integrated care setting.

Watch the Webinar

Spotlight on Integrated Care Clinical Solutions

Fact Sheet

Relias created targeted education via our Integrated Care Clinical Solution that will help your ACO achieve better outcomes with integrated care practices from mental health providers in your network.

Read the Fact Sheet