<p><img src="//relias.innocraft.cloud/piwik.php?idsite=2&amp;rec=1" style="border:0;" alt=""> How Social Determinants of Health Influence Reimbursement and Patient Experience

As providers and payers continue to move reimbursements along the value-based payment continuum, the role of the provider/patient relationship becomes even more critical. Effective communication, empathy, and understanding will not only lead to better outcomes, but also play a key role in reimbursements. Patients are more likely to take the steps needed to be active participants in clinical care requirements if they can be delivered in a manner that considers their unique needs.

Watch this webinar as we discuss and learn about the social determinants of health and how they can impact the patient experience and how this, in turn, determines provider reimbursement. Attendees will explore their critical influence on success in the value-based model.

Date: On-Demand
Duration: 1 hour

Presenters

Tom Friedman

Tom Friedman

Thomas Friedman is the Senior Product Manager in Payer and Community Health at Relias. Tom brings executive experience working in healthcare payer strategic planning, finance, government affairs, and analytics having most recently served as the Director of Policy, Planning, and Analysis for the State Health Plan of North Carolina. He has worked in multiple states (such as North Carolina, New Hampshire, and Massachusetts) and in multiple payer settings including commercial, Medicaid, Medicare, as well as dualeligibles. Tom received his Bachelor’s degree from the University of Arizona and a Master’s of Public Administration from the University of Delaware.

Adam Roesner

Adam Roesner

Adam Roesner, BSN, has been working with various quality measures optimization since 2013. His experience in program management in both clinical and performance measures allows a unique perspective on the challenge faced by healthcare systems today. Adam has presented trainings on HCAHPS programs for sales forces and executive leadership alike, and has managed various skin health and HCAHPS educational programs and bundles for acute, post-acute, and IDN facilities.

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