RELIAS STRIVES TO IMPROVE LIVES
For more than 8,000 healthcare organizations and 3,000,000 caregivers, Relias continues to help its clients deliver better clinical and ﬁnancial outcomes by reducing variation in care. Our platform employs performance metrics and assessments to reveal speciﬁc gaps in clinical knowledge and addresses them with personalized, engaging learning.
We help healthcare organizations, their staff and those under their care, get better: get better at identifying issues, get better at addressing them, get better outcomes for all. Let us help you get better.
MEET OUR MANAGEMENT TEAM
Relias is guided by an experienced team of clinicians and executives dedicated to helping every client partner get better.
Executive Leadership Team
Chief Executive OfficerLearn More
Jim joined Relias as CEO in 2012. He was previously President and CEO of ServiceCEO, a field service software company with more than 6,000 customers around the world. Prior to ServiceCEO, Jim was Chief Operating Officer (COO) of Centive, a sales performance management software company. He also served as COO of Stryker Orthopedics’ largest independent distributor, Surgi-Care. Jim has a BS in Marketing from State University of New York College at Oswego and an MBA from the Arizona State University Carey School of Business, which included coursework at the American Graduate School of International Management (Thunderbird). In December of 2017, he was named Business Person of the Year by the Triangle Business Journal.
Jim is currently the Chairman of the Board of Directors of Special Olympics of North Carolina, is an Advisory Board member of Band Together, a nonprofit that uses live music as a platform for social change, a member of the Board of Directors of Navex Global, a Portland, OR based provider of ethics and compliance software as well as Dude Solutions, the leading asset management software company. Jim was a “Wish Grantor” for the Make-A-Wish Foundation of Massachusetts and he had the privilege of granting six children’s wishes.
Jim trains for marathons between school events for his four children.
Chief Marketing OfficerLearn More
Mark joined Relias in January 2016, as Chief Operating Officer. He previously served as President and COO of Teaching Strategies, an early childhood education company delivering innovative programs that serve children from birth through grade 3. Prior to that, Mark spent eight years at Blackboard, an education technology company dedicated to improving every aspect of the education experience for millions of learners and educators around the world. While at Blackboard, Mark held a variety of roles, including SVP K-12, GM Australia/New Zealand and China, and SVP Global Sales, Operations and Marketing. He has more than 25 years’ experience in sales, marketing, alliances and client care. He is passionate about ensuring quality educational opportunities and experiences for all learners.
Mark is the Chairman of the Board at Brainfood, in Washington D.C. Brainfood is a non-profit youth development organization that uses food as a tool to promote active learning, self-reliance and healthy living to empower youth as resources in their own community.
Mark holds a BA in Math and Economics from St. Olaf College, and studied at Cambridge and Lancaster Universities in the U.K.
Mark spends his free time with his wife and two children.
Sandhya Gardner, M.D.
Chief Medical OfficerLearn More
Sandhya serves as Chief Medical Officer of Relias. She joined Relias in December 2016 with the acquisition of Advanced Practice Strategies (APS), a Boston-based healthcare education and technology company where she served as Chief Content Officer. APS has partnered with over 100 major US health systems to improve patient care and outcomes through the delivery of assessment-driven, adaptive learning solutions to physicians and nurses. Using a data-driven approach and innovative solutions designed to reduce variation in practice & improve the reliability of care, the company transformed the way that learning is leveraged in the healthcare space.
Prior to her role at APS, Sandhya was as a practicing physician, specializing in Obstetrics & Gynecology. She worked in private practice in the greater Boston area for over 10 years, serving a diverse population of women of all ages, demographics, and needs. The relationships that she fostered with her patients and the impact that she was able to make on their health remains one of the greatest privileges of her life. Sandhya earned both a BS in Psychology and her M.D. from Brown University. She completed her Obstetrics and Gynecology residency at the University of Massachusetts. She is a board-certified physician and Fellow of the American College of Obstetricians & Gynecologists.
Sandhya spends her free time with her husband and two children. They all share a passion for travel and sports.
Chief Product OfficerLearn More
Ben serves as Chief Product Officer leading product management, engineering, content development, business integration, and the Relias Institute. He joined Relias in March 2012 as VP of Engineering during the company’s formation by Vista Equity Partners. He previously served six years as CIO of Essential Learning, an education technology company that delivered innovative training solutions to behavioral health and intellectual and developmental disabilities agencies. Prior to that, Ben spent 10+ years in a variety of technology and management roles focused primarily on developing EMR and medication management systems. He has more than 20 years of experience in web technologies, product development, and general management for software companies focused on the healthcare and human services markets.
Ben is passionate about using technology to promote lifelong learning that empowers individuals and improves society. He volunteers with the Utah Education Network, Boy Scouts of America, and the Methodist church. Ben graduated summa cum laude from UC Berkeley and holds MS and MBA degrees from Columbia University and the University of Utah.
Chief HR OfficerLearn More
Tina serves as Chief HR Officer at Relias. Her responsibilities include leading the HR organization, as well as the company’s acquisition integration department. Before joining Relias in August of 2016, Tina was a partner at ScottMadden Management Consultants and led their HR practice, focusing on strategy development and planning as well as comprehensive operational transformation across a variety of industries, including energy, defense and aerospace, technology, automotive, transportation and healthcare. Tina started her career in engineering, where she worked for Shell Oil on international and deepwater oil projects.
Tina serves on the Development Committee of Tammy Lynn Center, a Raleigh-based organization that empowers families and enriches the lives of children and adults with developmental disabilities through education, community and support services.
Tina holds a BS in Chemical Engineering from Florida State University, and an M.B.A. from the Fuqua School of Business at Duke University. In her free time, she enjoys spending time with her family, and can be found frequently at volleyball matches and soccer games.
Head of Product ManagementLearn More
Alex currently heads our combined product management and product marketing teams. He previously served as Chief Marketing Officer, having joined Relias in January 2016 as Managing Director, Global Operations. Previously he was an active angel and VC investor in the Research Triangle area of North Carolina, serving on several boards of local companies, including KnowledgeTree and WedPics, and volunteering with Triangle Startup Factory and NC IDEA to mentor and help budding entrepreneurs. His prior career included founder, executive and CEO roles at six startup companies, including Sun Microsystems, Be and Vitria Technology; a Group Executive Board role at Nagra Kudelski Group, a global digital security company; and seven years as a partner at Trinity Ventures, a leading Silicon Valley VC firm, investing in software and systems companies.
Alex was a board member of Start Up East Palo Alto, a non-profit educating microbusiness entrepreneurs, and a founding member of Environmental Entrepreneurs, now a national non-profit in the ecology space.
Alex was educated in the UK, with equivalency to a US Bachelor’s degree in Computer Science and Marketing.
Chief Financial OfficerLearn More
Bjoern serves as Chief Financial Officer for Relias. His responsibilities include the accounting and finance organization, the legal team, the IT organization as well as the company’s business in Germany. Previously he was the company’s Head of Mergers & Acquisitions. Before joining Relias in February of 2015, Bjoern held several senior management positions at the global media, services and education company Bertelsmann in the areas of finance, investments and strategy. Bjoern started his career in banking and in strategy consulting, where he worked for Arthur D. Little on projects primarily throughout Europe and in the Middle East.
Bjoern serves on the Board of Directors of Sport-Thieme GmbH, which is Europe’s largest distance-selling and e-commerce firm for sports equipment and sports accessories.
He completed a banking apprenticeship in Germany and earned his Master’s degree in business administration with a concentration in finance from the European Business School in Oestrich-Winkel, Germany.
Chief Corporate Development OfficerLearn More
Sam joined Relias in September 2012. He served as the Director of Strategic Programs, Director of Finance, and Vice President of Client Care prior to becoming the Chief Corporate Development Officer. Over his tenure at Relias, Sam has conducted extensive work on business integrations, client retention, and company-wide growth initiatives. He is now directly responsible for Relias merger & acquisition activities. Before Relias, Sam supported fundraising efforts at Clayton, Dubilier & Rice, a private equity firm, and served as the VP of Finance for CW Financial, a start-up consumer finance service company with approximately 300 employees and $30 million in annual sales. He earned a Bachelor’s degree in Economics from the College of Charleston and an MBA from Columbia Business School.
When he’s not evaluating strategic acquisitions for Relias, Sam’s exploring different parts of the world. He has a heart for the underprivileged and supports several philanthropic organizations that he’s engaged with through his travels.
Chief Strategy OfficerLearn More
Daniel joined Relias in June of 2018 serving as the Chief Strategy Officer where he leads strategy, M&A integration, alliances & partnerships, and the eCommerce business. Prior to joining Relias, Daniel was the Chief Strategy Officer at Synchronoss Technologies where he was responsible for corporate strategy, partnerships/alliances strategy, and mergers & acquisitions. Before joining Synchronoss, he served as the Chief Operating Officer at Motricity, a Durham-based, VC-backed company that provided value added content services to service providers and media companies as well as powered a number of direct-to-consumer brands. Daniel spent the first 15 years of his career as a high-tech and content/media strategy consultant, which included serving as a Partner at Accenture, KPMG Consulting, and IBM Business Consulting Services.
Daniel holds a BA in Operations Management from Auburn University and an MS in Management Information Systems from Boston University. He is passionate about the application of technology, especially where it enables transformation of traditional industries.
Relias Operating Committee
VP of Client CareLearn More
Teresa joined Relias in January 2017 as the Vice President of Client Care. Her team of professionals are responsible for implementation services, support, adoption, client advocacy and retention of the Relias clients. She previously served as the VP of Operations for Jaggaer (fka SciQuest), a leading provider of e-Procurement and Sourcing solutions located in the Morrisville, NC-area. Teresa has spent 24 years in Healthcare IT , most recently at Allscripts, where she held various leadership roles in operations. She began her professional career as a high school mathematics teacher and basketball coach in Asheville, NC. Her combined passion for education and healthcare made Relias the perfect place for her to make a difference.
Teresa earned a Bachelor’s and Master’s degree in Education from Western Carolina University and also played four years of college basketball. In her spare time, she enjoys the beach, golfing, working in the yard and spending time with her family
VP of Marketing, Operations & AnalyticsLearn More
Margaret currently serves as the VP of Marketing Operations and Analytics. She previously served as the VP of Product Management where she founded the Product Management and User Experience organization at Relias. Before joining Relias in 2013, Margaret held various product and services leadership roles throughout her 15-year tenure with Blackbaud. During the past twenty years, Margaret has supported over 30,000 organizations in Healthcare technology and education.
With a passion for education and social good, Margaret has consistently sought Mission-driven opportunities in her career, and as a senior executive has guided staff by balancing business objectives with strong corporate social responsibility.
Margaret holds a MS in Computer Science from The Citadel, a BS in Business Administration from The College of Charleston, and an AS in Computer Technology from Trident Technical College.
Chief Information OfficerLearn More
Gary serves as Chief Information Officer for Relias where he oversees the development, hosting and scalability of all the Relias applications around the world. He joined Relias in 2013 as the Director of Engineering. Gary has more than 25 years of experience in enterprise software development, hosting, and IT with a focus in Software-as-a-Service (SaaS) large scale solutions. He has held technical leadership positions with IBM, Railinc, and Deutsche Bank in business areas such as supply chain management, finance, and security prior to joining Relias.
Gary lives in Cary and enjoys spending time on the water with his two children and getting a round of golf in here and there. He holds a bachelor’s degree in Management of Information Systems from the University of Cincinnati.
Director of Professional Services, Client SuccessLearn More
Candace serves as Director of Professional Services, Client Success, having joined the Relias team in 2013. During her tenure with the company, she has had the privilege of working in Client Success, Support, and Professional Services. Her teams currently provide services in Implementation, Migrations, Analytics Services, Client Success, and Custom Content. Prior to joining Relias, Candace worked as an archaeologist in the environmental compliance industry. Candace has a passion for the success of Relias clients and enjoys using complex data to provide simple solutions.
In her free time, Candace enjoys traveling with her husband and spending time with her bulldog, Lucy. Candace earned Bachelor degrees in Archaeology and Religion from Baylor University.
United Kingdom Managing DirectorLearn More
Deanna is Managing Director of Relias (UK) Ltd and has been based in London since early 2016. Deanna brings over 20 years of experience engaging people with online learning tools. She most recently served as Vice President of Operations and Business Development at The Breakaway Group, a Xerox Company focused on research-based Healthcare IT adoption using online learning simulation. Previously, Deanna served as Vice President of Allscripts Education Center of Excellence. There she led the creation of the company’s first fully-blended learning Academy, building a complete portfolio of self-paced eLearning courses, virtual instructor-led training, and classroom training for Allscripts’ clients, partners, and employees.
Country Manager, GermanyLearn More
Stefan Herm is a global healthcare IT industry expert. Following his role as Managing Director of GSD, a Berlin-based enterprise IT company which developed and implemented international hospital information systems based on SAP technology, he had executive leadership roles at Siemens, McKesson and Nuance. He worked with McKinsey as an external advisor for Healthcare IT and has done consulting in large hospital IT tenders and implementations in the Middle East. He recently worked throughout Central and Eastern Europe with Penta Hospitals International, a large private hospital chain, developing and implementing the IT strategy.
China General ManagerLearn More
Kate Ross joined Relias Learning in 2014. Over her tenure at Relias, she has served as an Account Executive for Health & Human Services (HHS), Global Learning and Development Specialist, Retail Sales Manager, and Business Development Manager for Asia Pacific prior to becoming the China General Manager. Before Relias, she founded a successful training center (Blue Eyed English Club) in Xi’an, China focused on helping adult learners develop American business acumen. Her prior roles included Transition Manager, Education Development Manager, Senior Teacher, and Sales and Marketing Manager across the education and RV industry. She brings 15 years of managerial experience, 8 years of experience doing business in China, and a background in education to support Relias Learning’s China operations. She has a B.S. in Business from Excelsior College.
Kate currently volunteers at the Raleigh Boy’s and Girl’s Club, a non-profit after school program that helps enable young people to reach their full potential. Before that she supported fundraising activities for Starfish Foster Home, a non-profit foster care agency that helped at risk children get access to healthcare. When not volunteering or on a plane, you can find Kate rock climbing outdoors or trail running with her dog.
Our partnership program cultivates relationships with industry-leading partners that share our commitment to delivering valuable solutions and improving our customers’ businesses and the outcomes for individuals they serve.
- Hospitals & Health Systems
- Payers & Health Plans
- Community & Rural Health
- Assisted Living
- Skilled Nursing & Long Term Care
- Home Care & Home Health Care
- Hospice & Palliative Care
- Mental Health
- Addiction & Substance Abuse
- Children, Youth & Families
- Intellectual & Developmental Disabilities
- Applied Behavior Analysis & Autism
- Special Education & Schools
- Public Safety