Kim Starr McCain shares how SCO Family of Services is able to personalize their training and make a bigger impact in the lives of the individuals they serve by partnering with Relias.
SCO Family of Services operates more than 80 programs at 120 locations across New York serving over 55,000 people annually. They provide necessary services and unconditional care to some of the most vulnerable people – from homeless families, to struggling teenagers and families at-risk to disabled adults. SCO produces life-changing results for individuals and families by focusing on safety, stability and mastery, building resilience, strengthening the capacity to make meaningful connections, function independently and become fully integrated into the community.
“It really makes a major impact on how service delivery is externally to the kids, to the mothers, to the families that we serve”
SCO Family of ServicesNew York Children, Youth, and Family Services
- Improved ownership and accountability among all staff
- Enhanced communication and awareness across the organization about live and online training and development opportuniites
- Improved service delivery