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COURSE PREVIEW

Quality Assurance and Performance Improvement for Direct Care Professionals

 

QI can prove highly beneficial for achieving improved delivery of service outcomes when correctly put into practice. For quality improvement to be effective, it is crucial that everyone at your agency or clinic be informed of any QI projects, as well as how their roles and responsibilities might impact the project. The better you understand the QI process, the more proficient you will be in the project as an active participant in improving the quality of services your agency or clinic provides.

The information in this training will provide you with an overview of several quality improvement models, as well as detailed and specific examples that demonstrate these models in action. After completing this course, you will be armed with the knowledge you need to apply these concepts in your own setting.