A Blended Model of Learning: How Standardizing Clinical Education Improves Patient Safety
About This Video
Improving perinatal patient safety begins when clinicians work together as a team. At Winnie Palmer Hospital for Women and Babies located in Orlando Florida, teamwork is built upon a common language, a shared mental model, and clearly-defined protocols for which each clinician is held accountable. With a lens on risk mitigation, leaders have implemented an innovative online education and analytics platform that standardizes the learning among all clinicians on the team and provides unprecedented data analytics into team proficiency and the practice areas where there is an identified opportunity for improvement. Using a blended learning model that includes assessment-based online learning from GNOSIS and hands-on instructor-led education from AWHONN is a key component of their strategy. The goal has been to get doctors and nurses on the same page and to empower all team members in their efforts to deliver the highest quality patient care. Lorraine Parker, Patient Care Administrator will present its standardized obstetrics education initiative and explain how GNOSIS for OB has been successfully integrated into its credentialing and professional development programs. By unifying the learning content, both doctors and nurses are trained to collaboratively use the same terminology, the same documentation, and the same action steps – specifically when dealing with the high-risk areas of fetal assessment and monitoring and obstetrical hemorrhage. With this foundational learning as explained by Lora Sparkman from APS, the facility was able to develop algorithms for its protocols and begin implementing change that is leading to improved team performance. By involving the entire clinical team, Winnie Palmer has been able to enhance its standardized approach to patient care by positively building a culture of safety.