Community Health and Rural Health Training Solutions

Primary Care Services For The Underserved

Community health centers serve a diverse patient population often with multiple medical and behavioral health conditions.

SOLUTIONS FOR COMMUNITY HEALTH
AND RURAL HEALTH CLINICS

Community health providers face unique needs and challenges; serving a diverse and under-served patient population, high-cost, complex patient population, and an ever changing funding landscape. Challenges in recruiting and retaining staff along with the healthcare professional shortage across the country create additional challenges in providing high quality, whole person care.

KEEPING UP WITH MULTIPLE REGULATIONS ISN'T EASY; STAY COMPLIANT

Health centers have to comply with regulations from sources such as OSHA, HRSA, NCQA, PCMH, Joint Commission and others. Compliance shouldn't take all your time or negatively impact service delivery.

Hassle-free tracking and reporting

With multiple regulatory bodies, reporting on training and other staff requirements is just as important as completion. Customizable and saved reports make it easy.

Community Health Training shouldn’t interfere with care

Staff training and development should be fast, easy, relevant and improve patient care. Relias’ convenient and engaging online courses enhance service delivery.

Topics community health centers actually need

We know you’re not a hospital and our courses show it. Our training is designed specifically for health center professionals providing specialized care and quality services.

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HIRING AND RETAINING TALENT IMPROVES SERVICE DELIVERY

Recruiting, training, managing and retaining staff who can provide the kind of quality care required of FQHCs, Look-alikes and rural health clinics is challenging.

Create a culture of retention

With provider shortages and salary considerations, creating a culture that supports growth and development can reduce turnover.

Hire for fit and future success

Use hiring and screening tools to ensure you’re selecting the best and setting them up for success from the start with assessment driven orientation.

Develop competent managers

Show employees you’re invested in their success by creating career paths and providing them with training to develop into skilled leaders.

SUCCEED IN THE DELIVERY OF INTEGRATED CARE

Organizations must support the coordination of care across different providers and give their staff the information and training they need to treat the most challenging client populations.

Develop their knowledge

Enhance your staff’s knowledge of behavioral health conditions and understanding of treatment challenges to better treat high-risk, high cost, complex clients.

Better manage complex populations

Give your team access to tools that make it easier to identify risk, prioritize interventions, and address patient needs proactively.

Improve the coordination of care

Coordination of care between primary care providers and specialty service providers enhances service delivery, improves access, and better addresses social determinants of health.

IMPROVING PATIENT EXPERIENCE IMPROVES CARE QUALITY

In MIPS and some other value-based or Alternative Payment Model (APM) payment programs, improving Patient Experience and CAHPS scores can drive higher reimbursement growth and bonus payments.

Develop provider empathy

Patients who feel heard and understood by their provider are more willing to participate in care, engage in prevention strategies and experience overall satisfaction.

Social determinants of health

Whole health care must include SDH, and health centers are uniquely suited to incorporate the five pillars into their care delivery and improve outcomes.

Avoid unnecessary care

Targeting reduced hospitalizations and unnecessary care transitions provide a better patient experience, help focus interventions on prevention and reduce costs.

How FQHCs Can Address Racial Disparities in Healthcare

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HIGH PERFORMING ORGANIZATION
TAKES IT TO THE NEXT LEVEL

Hear the Ohio Association of CHCs discuss high performing members and the impact Relias has on care delivery.

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Our training is developed in partnership with leaders in community health.

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