2019 IN Schedule

schedule

SCHEDULE OF EVENTS

Sessions, dates, and times are subject to change.

Filter By:

Sunday, September 22

1:00pm

All AudiencesRegistration

Early Registration

Ends at 5:00pm

2:00pm

All AudiencesLMS trainingWorkshop

LMS Certification Level 1

Client Success & Implementation Teams

Relias

LMS training for beginners. This beginning certification training demonstrates advanced knowledge of the RLMS product and its functionality at the Administrator level. Admins who achieve Level I RLMS Certification prove they have the ability to operate, administer, and demonstrate the basic functionality of the Relias LMS. This certification also demonstrates an elevated understanding of the primary roles and their functions in the Relias LMS. Level I Certified Administrators are qualified to be a primary liaison for Relias support within their organization.

All AudiencesLMS trainingWorkshop

LMS Certification Level 2

Client Success & Implementation Teams

Relias

LMS training for intermediate users. Users who have achieved Level I Certification are eligible to attempt Level II. Level II training demonstrates that an Administrator has the ability to be a primary liaison for Relias support and the contact for your Learner’s help requests. The Level II Certification assessment goes above and beyond simply understanding the functionality of the Relias LMS. Passing this assessment is proof that you are capable of implementing and developing a culture of learning at your organization by using Relias as your guide.

All AudiencesLMS trainingWorkshop

LMS Certification Level 3

Client Success & Implementation Teams

Relias

LMS training for advanced users. Level III Certification training demonstrates a high level understanding and successful implementation of the RLMS. Only users who have completed Level II are eligible for Level III.

6:00pm

All AudiencesNetworking Event

First Timer Meet & Greet

If this is your first time at Impact Nation, join us for a networking hour with other first-timers and Impact Nation staff. Location TBD.

Monday, September 23

7:30am

All AudiencesMeal

Registration

Ends at 5:00pm

All AudiencesMeal

Breakfast

Ends at 9:00am

9:00am

All AudiencesKeynote Session

Keynote Presentation

Jim Triandiflou

CEO, Relias

Join us for Jim Triandiflou, Relias CEO's opening conference keynote session.

10:15am

All AudiencesBreak

Comfort Break + Exhibit Hall

Take a break and visit our sponsors!

11:00am

Post-Acute CareLeadershipNetworking EventBreakout Session

State of the Market - Home Care, Hospice

Don Spiers

Senior Product Manager, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

Post-Acute CareLeadershipNetworking EventBreakout Session

State of the Market - SNF, Long Term Care

Janene Brubaker

Senior Product Manager, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

Behavioral HealthLeadershipNetworking EventBreakout Session

State of the Market - Behavioral Health

Melissa Lewis-Stoner

Group Product Manager, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

AcuteLeadershipNetworking EventBreakout Session

State of the Market - Acute Care

Jen McCraw

Group Product Manager, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

MilitaryLeadershipNetworking EventBreakout Session

State of the Market - Military

Jodi Alden

Director of Government Accounts, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

Public SatefyLeadershipNetworking EventBreakout Session

State of the Market - Public Safety

Tracy Mullins

Curriculum Designer, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

IDDABALeadershipNetworking EventBreakout Session

State of the Market- ABA & IDD

Arlene Bridges

Product Manager, Relias

Join us for a vertical-specific breakout session to discuss the state of your market and current industry trends. Network with peers through a discussion led by a thought-leader in your field.

12:00pm

All AudiencesMeal

Lunch

1:00pm

AcuteMilitaryBreakout Session

Reducing Cost & Increasing Efficiency in Standardized Training

Sarah Crownson

Clinical Consultant, Relias

Save time and money by standardizing training requirements with eLearning in healthcare. Identify mandatory training across the entire health system and reduce redundancy. In this 45 min. session learn how the US military standardized Military Treatment Facility (MTF) core training across all 3 military branches to reduce cost and increase efficiency of staff.

Post-Acute CareLeadershipBreakout Session

PDPM - Laying the Foundation

Ron Orth

Curriculum Designer, Relias

Hear an overview of why CMS is changing the system, compare and contrast the PDPM with the current RUG IV program and demonstrates how the PDPM rate is calculated.
Attend to learn how to:
• Identify how the PDPM compares and contrasts the RUG IV system
• Identify the 6 components that determine the PDPM rate
• Describe how the daily PDPM rate is calculated
• Describe the Variable Rate Adjustments (VRA) built into the PDPM

AcutePost-Acute CareBreakout SessionCE Session

Wound Care Matters

Nancy Morgan

RN, BSN, MBA, WOC, WCC, DWC, OMS, Wound Care Education Institute

Chronic wounds affect about 8.2 million Medicare beneficiaries annually, and the incidence of chronic wounds is expected to rise at a rate of 2% annually. Learn about the potential legal and financial risks surrounding wound care practice in healthcare organizations, including lawsuit settlements as high as $312 million, as well as ways to mitigate these risks with staff wound care education programs.

AcuteLeadershipBreakout Session

Turning Clinicians into Leaders

Natasha Fisher

Director of Product Management, Relias

The traits and skills that make for an excellent clinician don’t always translate into a great manager. However, the future of your organization depends upon growing leaders from within. Join us as we discuss how identify potential leaders, the differences between a skilled clinician vs. a skilled manager and how to develop your staff into the managers and leaders of tomorrow. We’ll review how arm your staff with the tools and skills to be successful, helping your organization change and grow, not just keep up.

Health & Human ServicesBehavioral HealthBreakout Session

Workplace Violence Prevention: 7 Steps to Success

Susan Driscoll

President, Crisis Prevention Institute , Inc.

Workplace violence in healthcare complicates the care of those you serve, and poses a significant risk for caregivers, clients and visitors. Incidents of workplace violence can result in employee injury, lost days of work, increased claims and higher stress levels, leading to employee burnout, turnover, reduced productivity and adverse events.
This session will present a practical start-to-finish approach for designing a workplace violence prevention training program and “getting to yes” for leadership approval.

2:00pm

Post-Acute CareBreakout Session

From Quality Assurance to Quality Awards: A Quality Journey

Alana Wolfe

National Director of Performance Excellence, Sunrise Senior Care

This session will introduce the Sunrise Quality Journey, from developing and implementing a QAPI Program to recognition as an AHCA/NCAL Quality Award recipient at the highest level. Discussion includes “What is QAPI?”, how has it helped us as an organization, our National Gold Quality Award, and resources/tools on how to start a program to take an organization to the next level.

LeadershipBreakout SessionCE Session

Emotional Intelligence: How Emotions Influence Work

Dr. Romas Buivydas

Vice President, Clinical Development and Training, Spectrum Health Systems

Emotional Intelligence (EI) is the biggest predictor of job performance in the workplace and the strongest foundation for workplace excellence This holds true for people in all industries and at all levels. At the basis of emotional intelligence is t he ability to monitor one’s own emotions, as well as the emotions of others. But, the ability to remain in control of one’s emotions, act with integrity, and ensure one’s actions remain within the boundaries of the job, is a necessity for success.

AcuteBreakout Session

Using Professional Development to Drive Improvements in Patient Care

Dr. Alisha Cornell

Clinical Implementation Consultant, Relias

This session will discuss the strategies and resources used to develop effective professional development education that drives quality patient outcomes and nursing competence.

Health & Human ServicesLeadershipBreakout Session

State of the Union - Behavioral Health

Chuck Ingoglia

President & CEO, National Council for Behavioral Health

A lot has changed in the mental health and addiction landscapes since 1963 when the Community Mental Health Act was signed. Behavioral health (mental health and addiction) is being brought out of the shadows and has become a major discussion point for many facets of our society – our healthcare system, education system, criminal justice system and other domains. And growing rates of mental health and addiction disorders, coupled with recent changes in evidence-based treatment options, healthcare delivery, financing mechanisms and policy guidelines mean the spotlight shines brighter than ever on the behavioral health field. Join us to discuss the present landscape of behavioral health and where the field is poised to go in the future.

All AudiencesBreakout Session

Confidently Competent: Assessing Staff to Reduce Turnover and Unlock Potential

Justin Hess

Product Manager, Relias

Are you looking for a more reliable way to measure staff competence, especially during our current workforce crisis that’s plagued with high turnover? This session will explore how you can use personnel assessments as a tool to objectively gauge job-related competence and then leverage that information to more effectively hire, onboard, and meaningfully develop employees in an ongoing way.

2:45pm

All AudiencesBreak

Comfort Break + Exhibit Hall

Ends at 3:15pm.

Take a break and visit our sponsors in the exhibit hall!

3:15pm

All AudiencesBreakout SessionCE Session

Burnout and Compassion Fatigue: When the Work is Too Much

Kristi McClure

Strategic Marketing Manager, Relias

Employee burnout and turnover occurs at higher rates in healthcare than in other industries. Issues of trauma, bereavement, and compassion fatigue are unique to human service workers and create a more challenging work environment. Often addressing and preventing burnout and compassion fatigue is left to the individual employee. However, we as managers and leaders can do more.
With the current focus on trauma-informed care across the healthcare continuum, we can help our staff with self-care and move from compassion fatigue to compassion satisfaction, creating a healthier and more productive work environment
This session will cover:
1. How to identify and differentiate between compassion fatigue, burnout and vicarious trauma.
2. Strategies for identifying and addressing burnout in the workplace, at the organizational level.
3. Elements of a successful program to address burnout and resulting benefits to the organization.

Post-Acute CareLeadership

Turnover

Toni Fimowicz

Director, Guest Experience, Villa Healthcare

All AudiencesBreakout Session

Running Company Culture like a Project

Tina Krebs

Chief People Officer, Relias

"Business models can be copied and service offerings can be matched, but any organization can create a competitive advantage with their culture. Find out how Relias transformed from a post-acute compliance training company to one that offers a variety of solutions across the continuum of care. In doing so it has grown from $12 million in annual revenue to nearly $300 million. Find out how you can learn from Relias by “running culture like a project,” rather than simply letting it happen.

Learning Objectives:
Describe how to implement a framework for creating a healthy culture that aligns the entire organization
Explain how to translate the mission into recruiting, retention, and employee passion
List specific steps to creating a healthy culture that can help build continuity and alignment throughout the organization"

Health & Human ServicesBehavioral HealthBreakout Session

Zero Suicide Development & Implementation: Centerstone’s Journey

Becky Stoll

Vice President, Crisis & Disaster Management, Centerstone

While health and behavioral health care systems and providers encounter people at risk for suicide, they are not always equipped with the training, tools and support to do so effectively. This presentation will focus on the tools available to improve suicide care, using the Zero Suicide framework. It will also explicitly highlight the successful and innovative comprehensive suicide care practice at Centerstone – a community behavioral health organization.

4:15pm

AcutePost-Acute CareBreakout SessionCE Session

A Positive Approach to Challenging Behaviors: Beyond Dementia Basics

Melanie Bunn

Trainer, Positive Approach to Care

This interactive session offers learners opportunity to apply what they've learned from Teepa Snow's dementia training videos to respond to common, complicated, conditions. Be prepared to build on what you've already learned about Brain Change, Positive Physical Approach, Hand-Under-Hand and GEMS to change your approach and change your outcomes. Review of the online modules recommended before attending this workshop.

LeadershipBreakout Session

Leading a High Performing Organization: The People and Culture Difference

Laura McKee

Co-Founder, Hucu.ai

Are you struggling to see the forest because you keep getting dragged into the weeds of day to day management? Are your clients’ most valued resources (your PEOPLE) moving through a revolving door? Join us for practical tips from a leader versed in the challenges of running a healthcare service organization. Sharpen your knowledge of best practices for building a great team. Prepare to meet your leader – she’s within you!
• Understand and be able to model leadership behaviors
• Identify elements of healthy culture and key leverage points in people management
• Commit to a plan for fostering a strong positive culture for your team

AcuteBreakout Session

Best Practices of Competency Management Programs & Initiatives

Candace Wallace & Felicia Sadler

VP, Professional Services & Clinical Implementation Consultant, Relias

Organizations have an enormous challenge when it comes to assessing, tracking and reporting competencies of their workforce. Relias offers tools to support healthcare organizations with the ability to streamline this process and standardize workflow.

In this interactive session, we will discuss and analyze:
Best Practices of Competency Management Programs & Initiatives
Discuss key elements for assessing & tracking competencies, including regulatory considerations
Discuss available tools from Relias to support a Competency Management Program
-including tracking & reporting capabilities

All AudiencesBreakout Session

Connecting to Purpose: Making Relias Work for You

Ta-Tanisha Thomas

MBA, CHC Managed Care and Provider Relations Director, American Health Partners

Between coordinating multiple directors and needs of different facilities, overseeing compliance and education can be chaotic. Sound familiar? During this session, your peer will share her experience taking over the administrator role and how she took the LMS from an underutilized platform to an integral, unifying tool. She will also discuss the challenges she faced with leadership and what strategies she used to overcome them.

6:00pm

All AudiencesNetworking Event

Welcome Reception

Join us in the foyer on the fourth floor for our welcome reception. Enjoy hors d'oeuvres and drinks while meeting with our sponsors. Ends at 7:30pm.

Tuesday, September 24

8:00am

All AudiencesMeal

Breakfast

Ends at 9:00AM.

9:00am

All AudiencesKeynote Session

Keynote Presentation

John Quiñones

Keynote Speaker

In his captivating presentation, Quiñones shares his own personal narrative of his rise from humble roots as the son of a laborer and a house cleaner to his life as a network anchor. He offers answers, anecdotes, and personal examples of how to approach one’s biggest challenges, formulate a plan of action, and see it through to fruition. Quiñones reminds us all of the courage and dignity it takes to stand up for oneself and those around us. By chronicling such bravery, he captures Americas can-do spirit, showing that through the slightest good deed, each one of us harbors a hero within.

10:00am

All AudiencesBreak

Comfort Break + Exhibit Hall

Take a break and visit our sponsors!

10:45am

AcuteLeadershipNetworking EventBreakout Session

Acute Roundtable Discussion

Jen McCraw

Group Product Manager, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

Public SatefyLeadershipNetworking EventBreakout Session

Public Safety Roundtable Discussion

Tracy Mullins

Curriculum Designer, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

MilitaryLeadershipKeynote SessionBreakout Session

Military Roundtable Discussion

Jodi Alden

Director of Government Accounts, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

Health & Human ServicesBehavioral HealthLeadershipNetworking EventBreakout Session

Behavioral Health Roundtable Discussion

Melissa Lewis-Stoner

Group Product Manager, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

Post-Acute CareLeadershipNetworking EventBreakout Session

SNF, Long Term Care Roundtable Discussion

Janene Brubaker

Sr Product Manager Wound Care, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

Post-Acute CareLeadershipNetworking EventBreakout Session

Home Care, Hospice Roundtable Discussion

Don Spiers

Senior Product Manager, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

IDDABALeadershipNetworking EventBreakout Session

ABA / IDD Roundtable Discussion

Arlene Bridges

Product Manager – IDD & ABA, Relias

Join us for a vertical-specific networking session. Network with peers through a discussion led by a thought-leader in your field.

12:00pm

All AudiencesMeal

Lunch

ends at 1:00pm

1:15pm

All AudiencesBreakout Session

What's Your Leadership Superpower?

Nicole Matteson

Human Resource Manager, Relias

Overcome the challenges of staff turnover and wavering employee engagement through leadership development and building a strong culture. In this 45 min interactive session, discover your leadership strength and learn from an HR expert how to put it into practice.

AcuteLeadershipBreakout SessionCE Session

Impacting Quality Outcomes through the Hiring & Onboarding Process

Felicia Sadler

Clinical Effectiveness Consultant, Relias

Solving the complexity of hiring the right person for the right job is a common challenge that most organizations face on a daily basis. Common hiring practices have consisted of: minimum qualifications/credentials, background/experience, an interview and for some, intuition or “gut feeling”. However, the hiring landscape has completely changed with the realization of Value-Based Purchasing. Healthcare organizations are embracing high-reliability and high-performing work practices. It becomes imperative to align efforts with overall strategic priorities in an organization's pursuit of excellence. With high-volume applicant pools, such as seen in the healthcare industry, hiring for quality and for fit becomes vital to an organization. Once hired, an organization has a responsibility to ensure a new hire is set up for success. In this session, we will discuss existing challenges organizations are faced with in the hiring process, analyze high-performing work practices, identify methods in positioning new hires for success, identify key performance indicators necessary to measure overall success and evaluate the impact on quality & high reliability.

Post-Acute CareLeadershipBreakout Session

Kisco Senior Living’s Approach to “Certified Trainers” and New-Hire Training

Amy Park

Director, Learning & Development, Kisco

New hire training in the senior living industry can be challenging – we are a blend of the hospitality, restaurant, fitness/health, transportation, nursing, etc. industries. To meet this challenge, Kisco Senior Living utilizes peer associates to conduct the majority of new-hire training to help ensure the new-hire’s success from the start. We will explore the main components of their program and why it’s worth pushing through the operational barriers.

Health & Human ServicesIDDABABehavioral HealthBreakout Session

Myths and Magic: Finding, Retaining and Inspiring QPs, DSP and other Staff

John Nash

Executive Director, The Arc of North Carolina

In a world where turnover of QPs, DSPs and other staff is outrageously high and enormously expensive, the task of finding, retaining and inspiring quality staff weighs heavy on us all. This session will not only explore the “myths” of what it takes to find, retain and inspire critical staff such as QPs and DSPS, but we will also discuss the “magic” that you can employ to hold on to and successfully lead these critical members of your team.

2:15pm

All AudiencesBreakout SessionCE Session

Conflict Resolution: Practical Strategies for the Workplace

Greg Streuly, ME-PD & Kristi McClure, LCSW

Training and Instructional Design Specialist & Strategic Marketing Manager, Bethesda Lutheran Communities & Relias

Famous leadership author Gus Lee wrote, “Conflict aversion is the organizational bubonic plague of our time.” Conflict resolution is one of the most important arts of leadership but also one of the most misunderstood. Whether leading a department, business, or charitable organization, conflict resolutions skills are vital to you and your success.
In this session, attendees will:
• Identify different reactions to conflict and how they impact resolution
• Learn a five-step method for conflict resolution that can lead to higher trust, a sense of unity, and greater accomplishments
• Discuss strategies for implementing conflict resolution best practices at your organization

Leaders understand that conflict is a given, but the resolution is a choice.

Health & Human ServicesIDDABABehavioral HealthBreakout Session

The 7 Habits of Highly Effective Customized Employment

Bob Niemiec

Senior Associate, Griffin-Hammis Associates

Whether your organization is just entering the world of Customized Employment of you’ve been at it for some time, this presentation will explore the best practices that produce quality results. The discussion will center around what organizations, funders and individual practitioners can do to transform the practices of Customized Employment from theory to actual employment outcomes. We will focus on the habits of leadership, management, funders and employment practitioners. We will discuss some of the common pitfalls that people engaged in CE encounter and how to recognize and overcome them. You will benefit from the collective experiences of Griffin-Hammis Associates and our work with employment organizations, state agencies and employment professionals in all 50 states and throughout Canada.

Post-Acute CareBreakout Session

Straightaway Health Careers Session

Mike Mutka

CEO & Founder, Straightaway Health Careers

All AudiencesBreakout Session

Saving More Lives with RQI: Resuscitation Quality Improvement

Linda Hubbard

Director, Strategic Accounts, RQI

In this session we will review the latest AHA science, showing that BLS learners lose the ability to perform quality CPR skills in 3-6 months after a traditional training class.
- You will learn how your hospital can ensure that learners maintain high quality CPR skills and ultimately save more lives.
- You will experience the RQI Program’s interactive patient scenarios and the Voice Assisted Manikins that provide verbal and visual feedback during the learners skills sessions.

What is RQI? High-quality CPR is the single highest determinant of survival from cardiac arrest. Poor quality CPR is devastating to patient outcomes. The conventional 2 year BLS card does not verify a healthcare provider’s competence to perform the high quality CPR that is necessary to save a cardiac arrest victims life. In an emergency , it is not enough to know CPR, healthcare professionals need perform high-quality CPR on every patient, every time. We now know that low-dose, high frequency learning practices are significantly more effective at increasing competence. RQI shifts from a traditional 2 year compliance mindset to one of mastery learning with verified skills competence – centered on patient safety – establishing a new standard of care for transformational quality improvement and more lives saved!

All AudiencesBreakout Session

Skillsoft Session

Skillsoft

Session description coming soon!

3:00pm

All AudiencesBreak

Comfort Break + Exhibit Hall

Take a break and visit our sponsors!

3:45pm

AcuteMilitaryLeadershipBreakout Session

Own the Moment - a Session on Patient Experience

Toni Hightower

Patient Experience Coach, Veterans Affairs, US Dept. of Veterans Affairs

The Secretary’s vision for the future of the VA is to be the number one agency in all of government where employees deliver excellent health care and benefit experiences to VA customers. To accomplish this important goal, the Veterans Experience Office developed a Customer Experience module titled “Own the Moment”. Employing human design principles and modeling best practices of America’s leading service companies, the “Own the Moment” module was created to support and empower frontline employees with the knowledge and skills to deliver exceptional customer service and a world-class Veteran experience.

Health & Human ServicesBehavioral HealthBreakout SessionCE Session

The Role of Integrated Care in Value-Based Reimbursement

Melissa Lewis-Stoner

Group Product Manager, Relias

Value-based payment models continue to evolve in behavioral health. These models require the delivery of high quality, comprehensive, whole person care for clients. As healthcare organizations search for ways to compete and thrive in this new world, integrated care and care coordination have become key components in improving health outcomes and lowering cost.

We will cover the following areas:
• Value-Based Care and Payment Models
• Integrated Care Service Delivery
• Population Health Management and Care Coordination
• What Will Success Look Like?

All AudiencesBreakout Session

Intergenerational Diversity: Leading the Teams That Will Transform Healthcare

Jan Wilson

Director of Learning Designs & Outcomes, Relias

Join Jan Wilson to discuss who the generations are and what makes them unique, and healthcare transformation and how agility enables transformation. Jan will also be discussing how you and your organizations can get ready to lead during this time.

Health & Human ServicesIDDABABehavioral HealthBreakout Session

Increasing DSP Retention Through Peer Mentoring

Arlene Bridges

Product Manager – IDD & ABA, Relias

With nearly 60% of new Direct Support Professionals leaving within the first year, retaining DSPs is a seemingly never-ending challenge for IDD organizations. Agencies are always looking for ways to help new hires understand and get excited about the job, engage their employees, and recognize the experience of their veterans. A peer mentorship program for your DSPs is a great way to increase employee engagement and retention. We will discuss, concrete steps to develop and implement a successful peer mentor program tailored to the needs of your organization.

Post-Acute CareLeadershipBreakout Session

Scaling the Career Lattice for Self-Development

Amy Park, M.Ed.

Director, Learning & Development, Kisco Senior Living

We will explore how an associate’s horizontal growth can support expanding knowledge to create value for the person and the organization. You’ll also learn about the Career Lattice program that Kisco Senior Living created to support the learning and growth of their non-supervisory associates and how it’s making a difference!

6:30pm

Networking Event

Offsite Evening Event

Grab your boots and best Texas get-up, and join us for our offsite evening event in downtown San Antonio! Dinner and drinks will be served. Location details to come. Ends at 9:30PM.

Wednesday, September 25

8:00am

Meal

Breakfast

9:00am

All AudiencesLMS trainingWorkshop

Best Practices Panel

Relias Clients & Staff

Hear from Relias clients as they share their expertise and best practices as related to the Relias LMS.

All AudiencesLMS trainingWorkshop

Course Writing e-Learning Master Class

Maria Samot & AJ Klingenmaier

Relias

Join Relias content experts for a deep-dive into building courses within the Relias platform. Topics that will be covered include course planning, course writing, authoring tools, quality assurance, and exam building.

Post-Acute CareLeadershipCE SessionWorkshop

"Minding Your PDGMs and PDPMs (And Your MAs, too!): Leadership Strategies for Coming Competition"

Jan Wilson

Director of Learning Designs & Outcomes, Relias

"Join us as we discuss 2 less obvious, but serious, challenges that will impact organizations’ ability to implement and learn to leverage the new PDGM and PDPM models:

• Managing the high degree of change for the workforce inherent in the new payment models, and
• The introduction of additional federal dollars in Medicare Advantage plans that will introduce more competition to the field.

This will affect competition and staffing as more & new operators enter the space, and employees navigate their choices in the new normal.

Keeping staff in seat will be more important than ever. Organizations leveraging human capital best practices around manager development of the intergenerational workforce as well as managing change from the employees’ perspective will have stronger teams, increased engagement, and more satisfied families and clients.

This workshop speaks to the following audiences:
• Medicare Advantage topic
• Homecare focus for IPCED customers
• Wage issues due to rising minimum wage states and thrust
• Hiring and retaining staff, career ladders
• Intergenerational managing"

All AudiencesLMS trainingWorkshop

LMS Certification Level 1

Relias Client Success & Implementation Teams

Relias

LMS training for beginners. This beginning certification demonstrates advanced knowledge of the RLMS product and its functionality at the Administrator level. Admins who achieve Level I RLMS Certification prove they have the ability to operate, administer, and demonstrate the basic functionality of the Relias LMS. This certification also demonstrates an elevated understanding of the primary roles and their functions in the Relias LMS. Level I Certified Administrators are qualified to be a primary liaison for Relias support within their organization.

All AudiencesLMS trainingWorkshop

LMS Certification Level 2

Relias Client Success & Implementation Teams

Relias

LMS training for intermediate users. Users who have achieved Level I Certification are eligible to attempt Level II. Level II demonstrates that an Administrator has the ability to be a primary liaison for Relias support and the contact for your Learner’s help requests. The Level II Certification assessment goes above and beyond simply understanding the functionality of the Relias LMS. Passing this assessment is proof that you are capable of implementing and developing a culture of learning at your organization by using Relias as your guide.

All AudiencesLMS trainingWorkshop

LMS Certification Level 3

Relias Client Success & Implementation Teams

Relias

LMS training for advanced users. Level III Certification demonstrates a high level understanding and successful implementation of the RLMS. Only users who have completed Level II are eligible for Level III.

1:00pm

Conclusion of Event