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2018 Conference Schedule

October 2-4 / Raleigh, NC

    Cracking the Code:  Attributes of Successful Healthcare Leaders in Turbulent Times


    Wednesday, Oct 3


    1:30pm - 2:20pm

    Escalating patient and family needs, community imperatives, intra-professional dynamics, economic and marketplace challenges and regulatory and compliance scrutiny continue to cause an inordinate amount of stress and burnout in those leading our industry.

    This presentation cracks the code to unlocking the essential attributes that leaders must possess to optimize their effectiveness in order to achieve patient care goals. Leadership from the bedside to the board room is essential for positive patient outcomes and professional development and satisfaction to be attained. Exemplars of leaders who successfully apply these attributes will be explored that will inspire everyone in attendance.

    About the Speaker:

    Melissa Fitzpatrick has held a variety of nursing and healthcare leadership roles including Vice President of Critical Care and Cardiac Services at the Dartmouth-Hitchcock Medical Center and Senior Associate Chief Operating Officer and Chief Nurse Executive at Duke University Medical Center. She also served as the Editor-in-Chief of the Nursing Management Journal and then as the Chief Healthcare Strategist at the SAS Institute. From 2007 until 2015, Melissa served as the first ever Vice President and Chief Clinical Officer at Hill-Rom and is now the Vice President and Chief Clinical Officer for Dabir, Inc.

    To all of her roles, she has brought decades of clinical and executive experience and domain expertise, thought leadership and strategic guidance to her teams as they work together to improve patient care delivery and caregiver safety and satisfaction. She has served as a mentor and role model to thousands of nurses around the globe and as a consultant to hundreds of healthcare leaders and teams as they strive to improve clinical and operational outcomes and to reduce preventable adverse events.

    Session Participants will:

    • Identify the major challenges facing healthcare leaders in 2018
    • Identify the elements of a healthcare delivery system in which leadership is expected, measured and nurtured
    • Identify attributes of healthcare leaders who successfully manage the challenges at hand
    • Explore exemplars and strategies of successful leaders


    Melissa Fitzpatrick