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2017 Conference Schedule

October 2-4 / Orlando, FL

Modern Day Customer Service: The Relias Way

Day:

October 3

Time:

4:00 PM - 4:50 PM

Track:

Thinking Forward

A step by step guide to putting data and science into the age old art of customer service. In this session we will review the steps to add process around your program, how Relias focuses on customer service, and the best way to implement change.

Speakers


Candace Wallace
Director of Professional Services, Relias
Bryon Coro
Director of Accounts Management, Relias Learning