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2017 Conference Schedule

October 2-4 / Orlando, FL

How We Make Data-Driven Decisions to Improve Compliance and Build the Best Training Program


October 3


4:00PM - 4:50PM


CE Track 1

CE Session

As technology advances and reporting and compliance tracking become more common requirements, data becomes more available.  This makes the prevalence of learning data a powerful tool to be leveraged.  With the use of common tools (HR information system, Relias LMS, and MS Excel), we have made intentional use of the data we have to study our learning environment and build the best possible training program within the confines of a nonprofit budget.

We use HR information system data to show the need for training infrastructure, including additional funding and staffing.  We use training compliance data to justify the initial purchase and continued need for the Relias LMS.  We use training completion data to target our limited department efforts, including how and when will provide training events.  As a result, we operate a department with less than half of the industry standard FTE and less than a third of the budget at double the efficiency of a fully staffed and funded department. We have also begun utilizing data to better understand the financial costs and benefits of the training program to better inform the agency’s budgeting process and financial forecasting. Recognizing the power of learning data, what tools do you have, and what simple steps can you take to improve your own compliance and performance?


Target Audience:

Nonprofit or small agency employees, educators, organizational learning coordinators, mental health / health and human services professionals.


Learning Objectives:

  1. Learn tips and ideas of using left-brain skills to address the learning needs of the right-brain adult learner.
  2. Get suggestions on how an LMS can be introduced as a positive tool to staff who are resistant or apprehensive to technology systems.
  3. Review the ways in which Headway has utilized an LMS in its nonprofit environment to streamline the onboarding and continuing education process for its staff.


Continuing Education Hours:





Relias Learning, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.



There is no additional fee for this course beyond the cost paid for admission to the conference. Please send  grievances or requests for accommodations for disability to cchassagneux@reliaslearning.com. Course completion requirements: Requires remaining in the room for the duration of the instruction and all learners must sign in and out with the official session proxy. Paper certificates will be immediately awarded upon completion.


Cultural Competence Statement:

All courses offered by Relias are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.


Alex Cook, MPH
Central City Concern
Joe Chapman, MPA, SHRM-SCP
Senior Director of Human Resources & Organizational Development, Central City Concern