After over 40 years of providing behavioral health services, Wheeler Clinic began its road to integrated care about five years ago. The creative use of Relias’s training and tracking modules have played a vital role in preparing behavioral health, medical and administrative staff to work in team-based integrated care environments. Wheeler Clinic has strived to build common language and knowledge bases as the agency has built three federally qualified health centers providing whole person team-based integrated care to thousands of clients.
Utilizing a combination of Relias-designed and Wheeler Clinic-developed courses, skills checklists and requirements trackers, the agency has successfully changed its culture and the way it offers treatment to clients and patients. From the day that a new hire becomes part of the clinic, curricula with job-specific advanced enrollments are assigned based on the position’s required knowledge and competencies.
This presentation will offer participants an opportunity to learn how to create a compelling learning forum focused on empowering staff to acquire the knowledge and skills needed to engage in administering whole person, team-based care through integration of behavioral health services, medication-assisted treatment and primary care medical services. Participants will learn how Wheeler Clinic developed a whole-person integrated care environment which meets the needs of clients and patients and uses best practices in treatment to attain maximum health and wellness and recovery.
This session will enable the learner to… maximize the use of a learning management system in moving from a behavioral health environment to a whole-person integrated care clinic and achieving staff competence, confidence and excellent patient outcomes.
- Participants will be able to apply the steps presented in their own settings to enhance the process of instituting integrated care models.
- Participants will be able to describe the multiple ways that a learning management system can be used in transforming agency culture.
- Participants will be able to evaluate the current training models that they use and to differentiate which components may be modified or enhanced to ensure that effective training is occurring and staff competence is achieved.
- Participants will recognize the complexity of making culture change and will feel confident enough to use suggested processes in their own workplace.
Continuing Education Hours:
ANCC, HRCI, SHRM
Relias Learning, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. This activity has been approved for 1 (HR (General)) recertification credit hours toward California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute.
Relias Learning, LLC is recognized by SHRM to offer SHRM-CP or SHRMSCP professional development credits (PDCs). This program is valid for 1.0 PDCs
There is no additional fee for this course beyond the cost paid for admission to the conference. Please send grievances or requests for accommodations for disability to firstname.lastname@example.org. Course completion requirements: Requires remaining in the room for the duration of the instruction and all learners must sign in and out with the official session proxy. Paper certificates will be immediately awarded upon completion.
Cultural Competence Statement:
All courses offered by Relias are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.