ABOUT THIS COURSE:
Whether you were promoted into a supervisory position at the same company, or were hired as a supervisor in a new place, knowing how to supervise the work performance of support staff can be the hardest thing to learn. Some new supervisors are lucky to have an attentive mentor at work, while others work at places with some form of manager training. Regardless of where you work, as a new manager, you need to know what makes a good supervisor. In this course, you will learn what defines the job of supervisor and how to help staff provide the best supports and services possible for people with disabilities. Interactive exercises, detailed case examples, and instructive information make this course helpful for applying this knowledge whenever you may need it. The American Association on Intellectual and Developmental Disabilities (AAIDD) first developed this course based on results of over three decades of applied research on staff training and supervision. Drawing upon the information presented by Reid, Parsons, and Green in The Supervisor Training Curriculum by the American Association on Intellectual and Developmental Disabilities, this course is part two of three for this curriculum. It is designed for training supervisors, both current and prospective, to take an evidence-based approach to training, supervising, and motivating support staff. This part two curriculum explores the topic of how to assess work performance using both formal and informal monitoring. This course also offers instructions on how to improve and support workplace performance using diagnostic feedback and staff training. The ideal audience for this course includes supervisors, both current and prospective, working in any setting that provides supports and services for people with intellectual or related disabilities.