ABOUT THIS COURSE:
SUMMARY Discusses how to developmentally grow the workforce, including employee development, management styles, rewarding versus punishing behavior, handling errors in the workplace, and encouraging employee satisfaction and engagement.Engagement is a state of mind that is essential to not only personal and professional fulfillment, but also to the success of complex healthcare environments. Nurse engagement has a direct correlation with patient safety, quality, and patient experience outcomes, thus it is imperative for leaders to recognize the driving forces behind nurse engagement. According to a Press Ganey survey, 15 of every 100 nurses are considered disengaged. Conservative estimates suggest that organizations lose approximately $22,000 for each disengaged nurse as a result of low productivity. Nurse disengagement also influences nurse retention, costing US hospitals billions of dollars annually. Press Ganey data indicates that the most engaged nurses are those who have been with the organization for less than 6 months. Leadership support is essential in encouraging employee engagement, as a positive environment is one where employees feel valued and supported. It is essential to educate leaders and managers to recognize effective management styles and utilize techniques and strategies in order to foster employee engagement.LEARNING OUTCOMES: After completing this activity, registered nurses will be able to discuss how to grow the workforce developmentally, including milestones in employee development, management styles, rewarding versus punishing behavior, handling errors in the workplace, and encouraging satisfaction and engagement.