ABOUT THIS COURSE:
Clients with mental health issues often present to agencies in a state of crisis, or experience crises during the course of their work with an agency. Professionals responding to these crises are often challenged by the unpredictable moods, escalating, high-risk behaviors, and deep despair presented by their clients. Without a good framework for understanding crisis dynamics, their corresponding skills, along with proven protocols and assessment tools, serious symptoms might be left unaddressed and become exacerbated. This results in an extremely stressful and high-risk situation for both the client and the professional. This course provides key training for social workers, mental health workers, and other helping professionals on how to recognize when a person is in crisis. You also will learn how to effectively help people cope with the crisis so that they can return to their pre-crisis level of functioning. After a review of the theory behind crisis management, you will acquire intervention and stabilization techniques that can be used with clients who may be impacted by an isolated crisis, as well as those challenged with multiple crises. A critical best practice for managing crises in clinical settings includes developing a crisis prevention plan. This training provides you the necessary tools you need to learn how to create that crisis prevention plan, along with how to use it with clients in a variety of settings. Further, you will explore how to handle crises with special populations, including people with trauma histories, those who are hostile and aggressive, and people suffering from substance use disorders. After completing this course, you will have gained a strengths-based perspective for helping people cope with crises, which will allow you to engage them to be active participants in their problem solving and recovery.