Prepare and continually train entire organization
Address complex behavioral and medical health issues
Improved clinical outcomes depend upon integrated, coordinated care that treats the whole person. Behavioral health and primary care providers alike have learned that only treating one aspect of health results in poor treatment outcomes and decreased client involvement. Assessing, treating and coordinating the care of physical conditions is an essential component of successful behavioral health organizations who see complex clients.
Educating your workforce, from front line staff up to C-Suite and Board members, will be an integral part of meeting the CCBHC Certification requirements. Relias makes it easier for you to create customized training plans for all employees that align with the criteria outlined by SAMHSA.
At the heart of the changes surrounding CCBHCs is a need to provide the full array of behavioral healthcare and primary care services and measure outcomes through data. With its acquisition of Care Management Technologies, Relias now offers not only the education to support excellence, but also the tools to identify areas of risk and measure impact.
National Council for Behavioral Health has been a tireless advocate for behavioral health service delivery reform. The passage of the Excellence in Mental Health Act is a huge step in the right direction. Relias and National Council have partnered for over 10 years to help support and improve service delivery of all types of human services providers. National Council has developed a CCBHC Resource Hub to help organizations understand and implement the changes.
Today’s board members are actively involved in organizational governance, are knowledgeable about the community, healthcare services, finances and governmental issues. Most importantly, they should understand and represent the needs of those in the community serviced by the organization. For CCBHCs (and community health centers), this isn’t just a best practice, it’s a requirement. Gone are the days of figurehead board members selected based on name recognition who don’t get involved in operations and high-level decisions. How effective is your board and what are you doing to improve and enhance their effectiveness?
CCBHCs service delivery is based on the concept of trauma-informed recovery. Services are delivered outside the traditional four walls of a clinic in settings where providers can better connect with target populations to engage them in care. Learn more about how to evaluate whether your organization is truly trauma-informed and how to implement effectively. Review extensive staff training and development resources around this discipline.