Our 2015 senior care State of Training study surveyed more than 900 participants on a variety of questions, including what they believed to be the two most important weaknesses or limitations of their staff development and training program. Regardless of job role, the most frequent response to this question centered on the theme that the time required for these activities and their competition with regular duties were the primary weaknesses. Some commented that the time needed for training was “overpowering” and that “reaching staff on all shifts was especially challenging.”
Know when to blend learning
When factoring in the associated costs for conducting all training live, face-to-face training can be time-consuming and expensive. Some limited subject matter may require live, hands-on training – to learn to swim, at some point you have to actually jump in the water. Even so, online or blended training approaches can save both time and money, without sacrificing learning outcomes. Indeed, the often-cited 2010 meta-analysis of online training studies by Means et al reported that both online and blended approaches typically achieve equivalent or better learning results when compared to traditional face-to-face training.
Sometimes traditional practices give way slowly to approaches that leverage technology. Time and money are always at a premium. However, given the importance of training for providers as they balance compliance requirement with adapting to emerging trends such as “pay-for-performance,” this is not an either or problem. Think about whether and how online and blended training strategies might maximize these scarce resources in your program.