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Relias Impact Blog

Performance improvement through staff training and workforce development.

Relias Impact Blog

405 Posts

3 Steps to Improve Patient Experience

4 minute read

The patient experience defined by the Beryl Institute is “the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.”  Exceeding patient expectations is not by chance, but is the result of conscious efforts made to create and sustain a culture of patient-centered care – including staff hiring, onboarding, development...

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You Have the Power to Improve the Quality and Cost of U.S. Healthcare!

7 minute read

Ensuring that your institution or clinical setting provides primary palliative care is one of the most powerful ways you can improve the quality and cost of U.S. healthcare.  However, most health care professionals have not been trained to provide this type of care, and they cannot practice what they do not know. Since nurses are the largest group of healthcare professionals, and the ones who...

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4 Strategies to Reduce Sepsis in your Organization

5 minute read

With diseases like heart failure, heart disease, chronic obstructive pulmonary disease (COPD), stroke, and diabetes at the center of attention in our high-cost healthcare system, it may be shocking to learn that sepsis is the leading cause of death within U.S. hospitals. In fact, one-third of all patients who die in the hospital die with sepsis. According to Bloomberg, sepsis is a $27 billion...

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Understanding Palliative Care: Who Needs to be Trained?

2 minute read

Answer: All health care institutions should ensure their nurses are educated in primary palliative care!

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11 Actions Leaders Can Take to Develop a Safety Culture

6 minute read

Patient Safety Awareness Week is an annual education and awareness campaign led by the National Patient Safety Foundation (NPSF). Every year, healthcare organizations take part in the event by highlighting the importance of patient safety among staff, patients, and the community. This year’s observance runs March 11 – 17, with a focus on safety culture and patient engagement.

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Caring for Older Adults

5 minute read

The way that our society views aging is quite remarkable. Most people long to maintain life but somehow try to avert the inevitable changes that come with the aging process. Some of the changes are anxiously anticipated, such as a first birthday or college graduation. Other changes are unwelcome, such as the appearance of the first few gray hairs or “age spots”. Being young has value in...

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5 Challenges When Entering into a CIA: A Quick Guide

3 minute read

A Corporate Integrity Agreement (CIA) is issued by the Office of the Inspector General (OIG) to improve the quality of health care and to promote compliance with regulations. CIAs combat fraud committed by health care organizations and are issued when a health care organization acknowledges improper or fraudulent actions.

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Top Five Ways to Improve Your Advance Care Planning Conversation Skills

5 minute read

You’ve probably noticed that advance care planning (ACP) conversations are gaining attention as an important intervention in healthcare. Why? Most importantly, good ACP conversations help people get the kind of care at the end of life that is consistent with their personal goals and wishes. In addition, studies show that advance care planning conversations improve multiple outcomes including...

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February is All About the Heart

4 minute read

While February brings to mind flowers and candy for Valentine's Day, healthcare professionals know there is a bigger focus. During American Heart Month, we shine the spotlight on heart health. The burdens and risk factors of heart disease remain alarmingly high.

 

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Advance Care Planning

3 minute read

Mr. Bill, is a vibrant 85 year-old who loves his family, his yard, an end-of-day beverage, and his independence. A proud survivor of the great depression and WWII, he can grow anything, build anything, fix anything. Mr. Bill has a living will and strong opinions on “not being kept alive by machines.” When Mr. Bill suffers a catastrophic event, his living will provides clear direction for his...

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