We’ve heard this before, right? But with the ACA mandating that people stay in their homes or other home- and community-based services where possible, versus moving to a nursing facility, home health roles are evolving rapidly. The increase in workers in home health is expected to be 48% between 2012 and 2022. And you know increased quality is expected. Are you ready?
What 5 things can you do to increase the quality of care from your agency?
Tip #1: Make staff development a strategic priorityHigh-performing employees want to know you are looking out for them and focused on their career development. Prove how your organization can benefit employees both in the short term and long term.
Tip #2: Start training day 1 (or even sooner!)
New hires are generally excited to get going. Set the tone by assigning them courses on the first day. New staff will feel better and more confident in their organizational role sooner.
Tip #3: Ride the technology wave
Universities across the nation blend their training for every topic and discipline. With today’s technology, and a little bit of planning, you can position your organization as an innovative, forward-thinking leader that great home health aides and other employees want to be a part of.
Tip #4: Provide your staff with feedback
Testing, supervisory assessments, annual reviews, and training recognition programs can play a major role in motivating and retaining top performers.
Tip #5: Be ready for change
Clinical needs change. CMS requirements change. Your employees change. Keep up with the changes and be proactive in making sure that your training program is ready for whatever is thrown your way.
What are you doing to take your training to the next level, where you provide not only mandatory education, but education that increases the quality of care you provide?
Are you ready to raise the bar?