<p><img src="//relias.innocraft.cloud/piwik.php?idsite=2&amp;rec=1" style="border:0;" alt=""> 6 Common Misconceptions about Online Training
By | January 19, 2016

We live and breathe online training and education. It’s our bread and butter at Relias. So we come across A LOT of misconceptions and inaccurate information during our daily chats, emails, phone calls, etc. That’s why we thought it’d be great if we could offer up the 6 most common misconceptions we’ve heard from the industry regarding online training.

So, we surveyed our organization, and asked what folks most often hear from our clients and prospects regarding online training. We’re here today to try and clear these up.

Online training removes a personal touch. Not to mention making the instructor’s job obsolete!

All right – here’s the thing – online training doesn’t have to be all-or-nothing. Actually, we recommend a blended learning approach to your staff development! Not every training session, or every training topic should be done online. There are some where personal touch is important and should be conducted in-person. Online training is perfect for regulatory training where everyone needs to receive the same message and to provide didactic information in preparation for in-person training or discussions.

Let’s use dementia care as an example. Your staff takes their online training to receive the basic didactic information; then you can come together as a group and discuss what was learned and how it applies to your residents or clients. This way you’re getting the best of both worlds!

As an instructor, you shouldn’t fear for your job either. In a blended learning environment, there’s still a need for instructor-led courses and sessions. There’s also a need for someone to manage and run the learning management system your organization will use, which will arise from implementing online training. Who better than someone who’s familiar with training requirements?

My people/staff aren’t tech-savvy enough to “get” online training.

Give your staff more credit! As managers, you need to believe in the staff you’re hiring. Trust in them, and allow them the chance at “getting” online training. If they truly aren’t tech-savvy, teach them! Those instructors we mentioned above? Here’s a great opportunity to get some in-person sessions for them and your staff. Not only are you providing them the tools and resources to “get” online training, but you’re providing them with invaluable knowledge that will further prepare them in today’s world.

It’s no secret that the landscape of healthcare management is shifting and moving towards electronic. Why not embrace the change first with your training needs? Get ahead of your industry and become a pioneer!

But is it a “real” education? Will the courses truly be accredited/credible?

As with healthcare, the education industry is becoming increasingly digital. More and more universities and organizations are offering reliable and accredited courses online for their people. In today’s connected world, there are more people with access to the internet than ever before! It’s a matter of convenience; people want to be able to learn on-the-go and seek out information anytime/anywhere. Think of the incredible resource you’d be providing your staff by providing them with online training that will allow them to further their education and knowledge base.

All right, but it’s still incredibly expensive to provide online training. We’d have to spend a fortune to keep courses up to date.

While online training can be costly in some cases, the fact of the matter is: online training, on average, costs far less than traditional training methods. Many people only consider the cost of the instructor when accounting for training. However, there are plenty of additional costs associated, that dramatically increase your current spend (including travel for staff/instructor, time away from floor, training hours, overtime, etc.).

Ensuring courses aren’t outdated or generic can become a significant burden for most organizations. This cost needs to be accounted for, but can be removed by partnering with an organization like Relias Learning. We ensure that our content and courses are always up-to-date and consistently refresh our materials to keep them relevant and engaging. A good example is our announcement in October 2015 around gamification and mobile wellness courses, both new product offerings for our clients.

We still prefer live training around here. Our employees have a lot of fun doing it.

Well, that’s great! We honestly don’t want to negatively impact your staff’s happiness. In fact, we’re all for fun and engagement – take a look at everything going on in our online community, Relias Connect – and think you should stick with what works for you.

By allowing your staff to complete required/mandatory training on their own time using online training, your organization can develop and implement more exciting trainings around building additional skills or avoiding burnout. Or you can engage your staff further by using some of that time for team building sessions!

Great, so we’ll just put a PowerPoint together and create our own online courses.

You definitely can – although it isn’t that simple. Remember our previous paragraph in regards to costs? Trying to create your own online training takes considerable work, money, time, and effort from your organization. And don’t forget the additional need for a system to track and run your online training program. More costs. More time. More effort.

We understand that change can be a scary thing. Many of us at Relias never did online training before joining the company either. For some folks it took some getting used to, but now our team wouldn’t have it any other way! There are plenty of resources and organizations that offer free courses online; sign up for one and try it for yourself. Or email us, solutions@reliaslearning.com, and we’ll see about getting you a sample course on the house.


What do you think of these misconceptions? Do you have any additional ones? We’d love to hear them! Feel free to add them in our comment section below. 

Carlos Russo

Public Relations & Social Strategist at Relias

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